Windows 10: Confused by all the accounts

I have just about reached the end of my patience


I seem to have at least three microsoft accounts.

• *** Email address is removed for privacy *** Old private account, microsoft 365 personal expired 2018

• *** Email address is removed for privacy *** current private account, microsoft 365 Family, will expire July 2021

• *** Email address is removed for privacy *** Current work, microsoft 365 professional, two licences

i can never work out whcih account I am in, I cant keep track of the passwords and I have no idea how to fix it. Ive wasted hours on this - i'm not stupid, i have two degrees albeit not in computing it shouldnt be this hard!

How do i consolidate all my accounts so I know where I am!

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Account problem

Aslam,

Yes, the procedure is complex but I split it into individual steps that, I believe, can be followed by anybody.

Booting into Safe mode is explained in section 3. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Getting into the built-in Administrator account is explained in section 4. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Any local account and any MSAccount can be made a "Standard" account or an Admin account. You need to be logged in to an Admin account in order to raise a Standard account to Admin status.
- Once you are logged in to one of the Admin accounts that I suggest that you create, you can go to Settings, Accounts, Family & other users so that you can select the account you want to raise then click on the Change account type button that appears.
- Be wary of promoting then relying upon the current problem account because its user profile might be damaged. I cannot say that it is definitely damaged but only that something has gone wrong.

Denis

 

Totally Confused with Email

Hi Cole,

Please reply with the below information to know more about the issue:

• Are you trying to create third user account in the mail app?
• Which email account have you configured with two accounts (live mail, outlook or Gmail etc)?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Method 2: I suggest you to run the app troubleshooter from the below article and check if it helps.

Run the troubleshooter for Windows apps:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you