Windows 10: Connect App

Hello People,I have issues with my Connect app. After installing the app from the optional feature, the app is still unavailable to use. Please can anyone assist with this issue?

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Windows 10 apps connection problem.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with connecting to internet from Windows Store apps, we will help you with this issue.

Do let us know if you were able to see and error code along with the error message?

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: Run WSReset.exe .

• Press Windows+R key to open
  Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Step 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Error: 0x80072efd, "cannot connect to mail.btinternet.com" on Mail app in Windows 10

Hi Alan,

I realize the inconvenience you are facing in accessing the Mail app with syncing the mails. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Have you made any changes to operating system prior to this issue that is resulting in this?
• Which is the Windows troubleshooter you have tried to resolve the issue?
• Are you using wired/ wireless internet connection on your device?
• Is internet connection working fine on your device?

Let us try few of the below troubleshooting steps to fix the issues Mail app.

Method 1: As per the error message, I suggest you to check with the internet connection on your device. Make sure it is working fine and try to sync the mails.

Also, Use Internet Connection Troubleshooter
as it find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue still persists,

Method 2: I suggest you to try the below troubleshooting steps if not yet tried.

Step 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Sept 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to Disable Proxy Settings

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R
  to open Run command, type inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• c. Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Hope it helps. Update us the status with syncing the emails on Mail app for further assistance.

Thank you.