Windows 10: connect the phone to the computer

I'm trying to connect the phone to the computer. I get a message saying "Enter a 4-digit code..." and in fact I see a 6-digit code and letters?

:)

 

My Phone Explorer not connecting

Phil,

'obtain the phone's ISP' = 'obtain the phone's IP' I assume

You can always connect it by USB to side-step the problem

To fix the problem:-
1 Get the IP from the phone MPE client's Settings page and tell MPE on the computer to use that.
2 Once you have successfully connected using that specific IP, change the computer's MPE, File, Settings, Connections back to AutoDetect and it will pick it up however you have it connected.

I have had to repeat this IP setting up after my phone has had an OS update so perhaps that's what has happened in your case as well.

Denis

 

Cannot see phone files on computer


SOLVED. It was a well-hidden setting to change the USB type.

I have a new phone running Android Oreo. I have taken a few test photos and a couple of test videos. Some have been saved to the phone's internal storage and some to an SD Card.

I have connected the phone to a W10 computer using the USB cable supplied with the phone. Windows identifies the phone correctly and automatically installs the driver and the phone is then correctly listed in Explorer. If I click on the phone in Explorer, Windows displays a message "No files on this device" and consequently the file section of the Explorer window is empty. The phone displays that it is being charged from the USB port. Therefore it would seem that both Windows and the phone are reporting that the USB connection is working as expected.

My previous phone was a Windows phone and as expected the phone worked seamlessly with Windows computers. I am still finding my way around Android so I may have missed something obvious. The instruction in the phone User Guide is simply to "......connect the phone to the Windows computer using the supplied USB cable and after installing the drivers the files and folders on your phone will be accessible.....".

Well that does not seem to be quite correct....*Sad

Thanks for any suggestions.

T.

 

i connected my cell phone to the computer. The computer is not seeing it. not detecting it.

Hello UdayDasari,

This issue may have occurred due to a hardware issue or a driver conflict. For us to assist you with this concern, kindly answer the following questions:

• Are you using a USB cable to connect your phone to the computer? If yes, have you tried using another USB cable to see if the issue persists?
• Are you trying to connect your phone to the computer via Bluetooth?
• Have you tried rebooting your phone and try to reconnect it again?
• What is the make and model of your phone and your computer?
• What troubleshooting steps have you done so far?

Meanwhile, a driver conflict can also be a cause of this issue. If you're using a USB cable to connect it at the USB port, we suggest that you update your Universal Serial Bus controllers in your Device Manager through this

link.

We'll be waiting for your reply.