Windows 10: Connected printers printing blank pages from only one computer.

I have a user who can only print blank pages from their computer. The printers function perfectly for every other person in the building except this one. I have done updates, removed the printer and re-added, manually installed drivers, checked for system file corruption. The user can get connection to the printer and successfully print a test page. However, if the user attempts to print anything else the printer spits out blank sheets of paper.The printer is a Sharp bp-70c45 and the user is running windows 11.

:)

 

Shared printer print blank pages


I have a client using a Samsung ML-1865W series laser printer connected via USB to his Windows 7 machine. The printer is shared and a Windows 10 based PC prints via the share to the printer. Problem is that when printing from the Windows 10 machine every pages that print is blank. It prints perfectly from the Windows 7 machine.

Have removed and reinstalled the printer many times with no success, trying different drivers and setups.

Any ideas please.

 

Connected printers printing blank pages from only one computer.

I have a user who can only print blank pages from their computer. The printers function perfectly for every other person in the building except this one. I have done updates, removed the printer and re-added, manually installed drivers, checked for system file corruption. The user can get connection to the printer and successfully print a test page. However, if the user attempts to print anything else the printer spits out blank sheets of paper.

The printer is a Sharp bp-70c45 and the user is running windows 11.

 

Printer printing blank pages

HI Shirley,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. Do not worry we will help you with this issue.

We appreciate your effort and time spent in resolving the issue.

Do provide us additional information to assist you better with this issue:

• Does the issue with printing the blank pages confined to any specific document/ webpages?
• Were you able to print all kinds of documents from IPad?
• Have you made any hardware/ software changes to your device prior to this issue that might have caused this issue?

I suggest you to refer to the below Microsoft help article, try the troubleshooting steps if not yet tried and check if it helps.

Fix printer problems

(Applies to Windows 10 as well)

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.