Windows 10: Connected to bluetooth, but no sound....

Hi there.
Have conected to bluetooth device, but no sound. (WIN 10 - 1909)
As shown on pictures.... It shows connected on picture 1, but not connected on picture 2. Connetion button on picture 2 is not working. Have updated drivers, dosnt help. Working fine with diferent bluetooth devices, but not with this one.
Any solution?
Thank you...

:)

 

No sound as PC is connected to a bluetooth device.

Hi Samuel,

As per your description, I understand that there is no sound in your PC as it shows that it is currently connected to a Bluetooth device which you do not recognize.

Before we proceed, I would like you to provide the information stated below:

1. Have you connected your PC to Bluetooth speakers?

2. Do you recognize the device that is connected to your PC?

3. Does the Bluetooth device display under Control Panel > Devices and Printers?



For now, I suggest that you perform the steps below and check if you will be able to remove the device in question.

To remove the device from your PC, follow the steps below

• Select Start > Settings > Devices >
  Bluetooth.
• Select the paired Bluetooth device that you want to remove > Remove device >
  Yes.

Your reply is very important to ensure that we provide the appropriate resolution. Do provide the above information so that we can proceed further.

Regards

 

Bluetooth


Bluetooth should be listed in "settings/network and internet" and it would be recommended to connect media such as sound and music that way and to the Bluetooth. I cannot get any sound from my properly loaded Bluetooth device. I have the Windows 10 driver and Windows 10 software. It will pair to the Bluetooth speakers but no media connection is possible. It should be listed in Settings, under Network and Internet for sure. Thanks.

 

Bluetooth Connectivity Issue

Hi Harshal,

To better assist you with the concern, we would like to know if you are getting any error messages when connecting your Bluetooth earphones.

We suggest that you update audio and Bluetooth drivers by following the steps provided on the link below:

• Update drivers in Windows 10.
• Fix sound problems

Let us know how it goes.

Thank you.