Windows 10: Connecting a PS5 controller over Bluetooth gives drirvers error after the second time

Discus and support Connecting a PS5 controller over Bluetooth gives drirvers error after the second time in Windows 10 Software and Apps to solve the problem; I connected my PS5 controller over Bluetooth and everything went perfectly.Steam and other applications detected the controller and everything went... Discussion in 'Windows 10 Software and Apps' started by woutjunius, Nov 22, 2023.

  1. Connecting a PS5 controller over Bluetooth gives drirvers error after the second time


    I connected my PS5 controller over Bluetooth and everything went perfectly.Steam and other applications detected the controller and everything went fine.I turn off Bluetooth en turn it back on. Now it is not recognized anymore. No game or program finds the controller It still says it's connected.I removed the device to reconnect it and now the driver issues appear. It always says `driver issue` but there is no error in the event viewer.Can anyone help me?

    :)
     
    woutjunius, Nov 22, 2023
    #1

  2. PS5 Controller won't connect to PC through Bluetooth or wired connection

    I bought a PS5 on launch day, and have been using the controller both on the PS5 and my computer since then, and it has worked perfectly wired until recently, when the port got loose and the connection was no longer stable. This wasn't a major issue, I just switched it to Bluetooth and kept going, however, I changed the connection from my PC to my PS5 for the first time since switching to Bluetooth, and when I tried to change it back I started having issues.

    In windows settings, it lists my controller as 'paired,' however I cannot fully connect the controller to play games, and when I try removing it it gives the message "remove failed." I have tried removing it while I have it plugged in, and have gone into device management, but it is not listed there. When I try to set my PS5 controller and PC to Bluetooth discovery, my PC does not pick up my controller as something it can reconnect to.

    My PC doesn't have native Bluetooth, so I use a dongle from the company Insignia with model number 'BCM20702A0' which has also worked before this, but is now giving me a 'driver is unavailable' message, despite installing the proper driver for it and using it for months. When I use the driver update process, either automatic or manual, my computer gives me the message that the best drivers are already installed. I have also used devmgmt to disconnect and reconnect this as well.

    I have been unable to play any of my normal controller games on PC for over two weeks now, and have tried anything I could find online, any advice would be extremely appreciated.
     
    RonanSt Amand, Nov 22, 2023
    #2
  3. Wireless Controller not connecting properly

    Hi Chris. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Try these fixes for wireless Dual Shock PS5 controllers connecting to Windows:

    https://www.playstationlifestyle.net/2022/06/06...

    https://www.techradar.com/how-to/how-to-use-the...

    https://www.thewindowsclub.com/windows-not-dete...

    (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://www.lifewire.com/fix-when-ps5-controlle...

    https://www.getdroidtips.com/ps5-controller-not...





    One of those should work. If not please report back results of each step from each tutorial link so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020, Nov 22, 2023
    #3
  4. Connecting a PS5 controller over Bluetooth gives drirvers error after the second time

    Problem with my PS5 controller on PC

    May I ask whether your problem solved?



    You can disconnect all external devices connected to the computer and connect the PS5 controller alone to exclude interference from other devices.

    Or you can restore the PS5 controller to factory settings.
     
    Bob - MSFT, Nov 22, 2023
    #4
Thema:

Connecting a PS5 controller over Bluetooth gives drirvers error after the second time

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