Windows 10: Connecting Bluetooth Headphones Cause Sound and Video to Stop Working

Discus and support Connecting Bluetooth Headphones Cause Sound and Video to Stop Working in Windows 10 Software and Apps to solve the problem; Ever since updating to Windows 11, connecting my Bluetooth headphones while sound is playing causes all videos and sound to stop working. It also... Discussion in 'Windows 10 Software and Apps' started by {E}{C}, Mar 10, 2022.

  1. {E}{C} Win User

    Connecting Bluetooth Headphones Cause Sound and Video to Stop Working


    Ever since updating to Windows 11, connecting my Bluetooth headphones while sound is playing causes all videos and sound to stop working. It also happens when I disconnect my headphones while sound is playing. I need to reset my pc to get it to work again. I can connect my Bluetooth devices, but I need to leave a gap of time around 1 minute either side between connecting my Bluetooth headphones and playing sound. If I connect it while sound is playing, or shortly after/before sound is playing, the video gets stuck with a loading screen and no sound will play from anywhere. I cannot find any

    :)
     
    {E}{C}, Mar 10, 2022
    #1
  2. kamalaggi Win User

    Bluetooth headphones suddenly stopped working.


    HI,

    My Bluetooth headphones have suddenly stopped working. They were working fine this morning. The headphones are connected and I see it in devices + printers but I no longer see it in playback devices.

    Any ideas?




    Connecting Bluetooth Headphones Cause Sound and Video to Stop Working [​IMG]
     
    kamalaggi, Mar 10, 2022
    #2
  3. Dr Marko Win User
    Connecting Bluetooth headphones causes audio and video to stutter and lag

    Prior to updating to Version 10.0.19041 Bluetooth worked fine. After updating Windows to Version 10.0.19041 (and later Version 10.0.19042) connecting Bluetooth headphones not only causes audio and video to appear choppy it is actually causing audio and
    video to play slower. I determined this by holding a stopwatch while watching videos using VLC, Netflix, Youtube, and Windows Movies & TV app. Videos appear to play approximately 66% slower. I believe it is also causing Windows sounds (usb disconnects, notifications,
    and such) to play slower but this is difficult to test for. I have tested three different Bluetooth headphones and they all cause the same issue. I have also tested these three Bluetooth headphones on two different Android phones and one (non updated, while
    using the same exact Bluetooth dongle) Windows 10 PC and they all work flawlessly. I also tested disconnecting and reconnecting my headphones while watching a video and the moment I connect my headphones the choppy/slow playback problem appears and the moment
    I disconnect my headphones the problem disappears. I have reinstalled and attempted to update (no updates available) all relevant drivers but the problem still persists. I have seen a few others post this same problem but so far no fix has been suggested.
    If anyone has a solution or if is experiencing this problem themselves please post here so that his problem can be addressed.
     
    Dr Marko, Mar 10, 2022
    #3
  4. Bazsl Win User

    Connecting Bluetooth Headphones Cause Sound and Video to Stop Working

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
     
    Bazsl, Mar 10, 2022
    #4
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Connecting Bluetooth Headphones Cause Sound and Video to Stop Working

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