Windows 10: connecting external devices not working

Recently my laptop has not been recognising any devices that I plug in via the USB 3.0 and USB-C however they are showing up in the device manager. I have reinstalled all the drivers that are relevant to these ports, and I also have updated my windows to the newest patch. I am on the Surface Laptop 4 AMD version. Furthermore I have connected the same external SSD hard drives to other laptops with Windows 11 and phones and they are working properly, so I am positive it is not their fault.

:)

 

Surface connection to external device

Hi Niveita,

The message that you received when connecting your Surface Pro to an external display may arise due to an incompatible display resolution. As an initial step to rule out any display rendering issues, we suggest that you change the
resolution on the Display settings. To do this, follow the steps below:

• Click on Start menu or the Windows logo.
• Click on Settings or the gear icon.
• Select System.
• Under the Display tab, click on the Advance display settings link.
• Set the resolution to 1366 x 768 or lower.
• Once you're done, check if the issue persist.

In the event that the issue persists, try changing the resolution under Control Panel >
Intel Graphics Settings and check if you encounter the same issue.

We'll appreciate if you can send us an update.

 

External microphones detected but not working

Hi,

I realize the inconvenience you are facing with External microphone. I will surely help you.

I suggest you to run a Hardware and Devices troubleshooter.

Please follow the below mentioned steps to run
Hardware and Devices troubleshooter:

• Search for Troubleshooting in the
  Search box, and run it.
• Select view all in the left pane of troubleshooting Window.
• Click on the Hardware and Devices, and follow the
  on-screen instructions.

Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

Thank you.

 

USB device not working on Optiplex 9010

I did plug in external HDD and went to device manager.
There is none of unknown devices in the list (picture below)


OK disabled and enabled USB 3.0 root hub and then pluged in external HDD,here is exclamation mark I got:




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yep..solved the problem with your suggestion...thx a lot...