Windows 10: Connecting mouse & keyboard - USB dongle broken

Hello,I have a Microsoft kit with keybord + mouse this ones: https://www.microsoft.com/en/accessories/products/keyboards/wireless-desktop-900, and they are fantastic. It happens that unfortunately I broke the USB dongle. Without that, I am not being able to use those acessories anymore.Is there any way of acquiring a new USB, so I do not need to buy another kit when the problem is just with the dongle for the sake of ecological awareness, please?Thanks!Cris

:)

 

USB Dongle is broken - need replacement for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard

Hi,

My USB Dongle is broken. Where can I get new USB Dongle for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard?

Modified title from: Mobile Devices / Accessories / Other.

 

Microsoft Sculpt Comfort Keyboard - USB dongle - broken - replacement

The USB dongle of my Microsoft Sculpt Comfort Keyboard is broken. The Keyboard can't be connected now. Is there any way to get a replacement of that USB dongle? If so, where can I get it?

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.