Windows 10: connecting to a second screen via hdmi cable, reinstall video card

my computer will not allow me to project to a second screen. it says reinstall the video card

:)

 

connect Dell XPS 13 to remote TV screen using HDMI cable

Hi John,

For us to isolate your concern in using HDMI, we would like to know the following:

• When did the issue first begin?
• Have you tried connecting your HDMI to other device (e.g. DVD player)? If yes, what is the result?

In the meantime, we suggest that you use a different HDMI cable, and update your video card driver; then, check if the issue still persists.

We look forward to your response.

 

unable to connect laptop to tv using HDMI cable

Hi Rob,

Thank you for the reply and update.

Follow these steps to check if that helps:

• 
  Turn off your computer and position it within easy reach of your TV. Disconnect the monitor, but leave the mouse and keyboard connected.
  
• 
  Connect the appropriate video cable from your computer's output to your TV.
  
• 
  Turn on your TV and set it to the input that matches the output on your computer. You might need to refer to the user's guide included with your TV for instructions on how to do this.
  
• 
  Turn on your computer.
  
• 
  You should see Windows displayed on your TV. If the screen looks stretched, or part of the screen seems cut off, you probably need to adjust the screen resolution in Windows.
  
• 
  If you can't see Windows on your TV, you might need to reconnect the computer to your monitor and adjust the screen resolution before you connect to your TV.
  

Note: Cables for VGA, DVI, and component video don't support audio signals. However, HDMI cables do support audio signals, but not all HDMI-enabled video cards support audio. If your HDTV has an audio input, you might be able to connect a separate
audio cable from your computer sound card directly to the TV. Otherwise, you'll need to connect the audio signal to a different device, such as external computer speakers or your home stereo system.

Keep us informed to help you further.

 

Lap top to television screen by hdmi cable

Hi,

Thank you for posting your query in Microsoft Community. We are glad to help you.

I would suggest you to try the below steps and check if it works:

Kindly follow the below steps:

Step 1:

I would suggest you to disconnect the HDMI cable and try to connect it by following these steps.

a. Turn off your computer and position it within easy reach of your TV. Disconnect the monitor, but leave the mouse and keyboard connected.

b. Connect the appropriate video cable from your computer's output to your TV.

c. Turn on your TV and set it to the input that matches the output on your computer. You might need to refer to the user's guide included with your TV for instructions on how to do this.

d. Turn on your computer.

e. You should see Windows displayed on your TV. If the screen looks stretched, or part of the screen seems cut off, you probably need to adjust the screen resolution in Windows.

f. If you can't see Windows on your TV, you might need to reconnect the computer to your monitor and adjust the screen resolution before you connect to your TV.



Step 2: To adjust screen resolution follow this steps:

• 
  Right click on the screen and select
  Display settings.
  
• 
  Click on Advanced display settings.
  
• 
  Set the resolution to recommended level. (recommended level varies from device to device)
  

Hope it helps. Feel free to contact us for further queries. We will be happy to assist.

Thank you.