Windows 10: Connecting to Public WiFi

Since the latest update was pushed last week, I cannot connect to public WiFi networks that require verification on a browser after making the connection (Google Starbucks). Any suggestions?

:)

 

Can't connect to certain public WiFi.

Hi,

To better assist you with the public WiFi connection issue, please answer the following questions:

• Which Windows version is currently running on your phone?
• Are you able to connect your phone to other public WiFi hotspot?
• What troubleshooting steps have you tried so far?

Regards.

 

Windows 10 not connecting to public wifi

Hi Craig,

Let me verify some information to help us sort out this issue regarding connecting to a public. Allow me to ask the following:

• Were you able to connect to your company's public wifi before?
• Can your tablet connect to a different public wifi?
• Is Airplane mode disabled on your tablet?

Before looking into the other settings, please make sure that the Airplane mode is turned off on your tablet, then try to reconnect. If you're able to connect to your company's wifi before, then I suggest that you forget the network from your tablet first
before you reconnect to it. Just navigate to Settings > Network & Internet > Wi-Fi > Manage known networks > select the company's wifi, then hit
Forget. Once done, reconnect to the network and see if it works. If not, reboot or restart your tablet and try again.

Please update this thread with the result so we can further check on it if the issue persists.

Regards.

 

Public Wifi connected, no internet access

Hi Sam,

As you are unable to access the public Wi-Fi on your laptop, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message/ error code of this issue?
• Were you able to connect to any other Wi-Fi connection from your laptop?

This issue might have occurred due to network adapter driver issues and network services. Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• 
  Press Windows key, click on
  Settings from the left pane.
  
• 
  Click on Network & Internet.
  
• 
  Under Airplane mode turn it off and check.
  

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• 
  Press Windows + X keys from the keyboard, click on
  Device Manager.
  
• 
  Expand Network Adapter.
  
• 
  Right click on adapter driver, click on Properties.
  
• 
  Click on Driver tab and Enable the driver.
  

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• 
  Click on Start; in the start search type
  Troubleshooter and hit Enter.
  
• 
  In the left pane, click on View all.
  
• 
  Click on Network Adapter Troubleshooter.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing the public Wi-Fi for further assistance.

Thank you.