Windows 10: Connecting to VPN from Win10 unsuccessful

Discus and support Connecting to VPN from Win10 unsuccessful in Windows 10 Network and Sharing to solve the problem; I have been trying to connect to my company's VPN for days in vain now. I haven't used a VPN on my Windows 10 laptop before. I added the new VPN... Discussion in 'Windows 10 Network and Sharing' started by leweex95, Jun 28, 2021.

  1. LEWEEX95
    leweex95 Win User

    Connecting to VPN from Win10 unsuccessful


    I have been trying to connect to my company's VPN for days in vain now. I haven't used a VPN on my Windows 10 laptop before. I added the new VPN connection to Settings - Network & Internet - VPN: provided the server name, VPN type L2TP/IPSec with pre-shared key, pre-shared key, type of sign-in info username and password, and the username and password I was given. When trying to connect, I get the following error message which I don't understand since all my colleagues are using the same VPN without trouble: The network connection between your computer and the VPN server could not be e

    :)
     
    leweex95, Jun 28, 2021
    #1
  2. KNOXX29
    Knoxx29 Win User

    Vpn ( trusted Vpn)

    Hi everyone.
    I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

    Thanks.
     
    Knoxx29, Jun 28, 2021
    #2
  3. P4-630
    P4-630 Win User
    Vpn ( trusted Vpn)

    Tired of Germany blocking many youtube videos? *Big Grin Connecting to VPN from Win10 unsuccessful :D
     
    P4-630, Jun 28, 2021
    #3
  4. AJ99000
    aj99000 Win User

    Connecting to VPN from Win10 unsuccessful

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Jun 28, 2021
    #4
Thema:

Connecting to VPN from Win10 unsuccessful

Loading...

  1. Connecting to VPN from Win10 unsuccessful - Similar Threads - Connecting VPN Win10

  2. Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN

    in Windows 10 Gaming
    Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN: I rarely check Microsoft account because I only have enough money to pay for Windows. I only recently checked due to "login code", which is something I never requested for. It turns out that some third party has the full email address of mine, and constantly using it to try...

  3. Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN

    in Windows 10 Software and Apps
    Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN: I rarely check Microsoft account because I only have enough money to pay for Windows. I only recently checked due to "login code", which is something I never requested for. It turns out that some third party has the full email address of mine, and constantly using it to try...

  4. Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN

    in AntiVirus, Firewalls and System Security
    Multiple unsuccessful sign in attempts from other countries Hacker/Bot use VPN: I rarely check Microsoft account because I only have enough money to pay for Windows. I only recently checked due to "login code", which is something I never requested for. It turns out that some third party has the full email address of mine, and constantly using it to try...

  5. VPN CONNECTION

    in Windows 10 Network and Sharing
    VPN CONNECTION: I am trying to set up a VPN connection and I am getting this message saying the connection was terminated by the remote computer before it could be completed. How do I solve this?...

  6. The VPN connection failed due to unsuccessful domain name resolution

    in Windows 10 News
    The VPN connection failed due to unsuccessful domain name resolution: [IMG]While connecting to a VPN, if you see The VPN connection failed due to unsuccessful domain name resolution message, you can follow this tutorial to fix this problem. It happens due to wrong public DNS settings or when the public DNS stops responding correctly. The VPN...

  7. VPN connection

    in Windows 10 Network and Sharing
    VPN connection: Hi I have a weird issue using a VPN, for some reason it wont work on my main machine ( version 2004 build 19041.423 ) The things I have tested : At first I thought it was a network issue , so i trued the set up the vpn with the same credentials on my crapy laptop and...

  8. Norton VPN failing to connect on Win10 Pro machines

    in Windows 10 Network and Sharing
    Norton VPN failing to connect on Win10 Pro machines: Hi, Norton VPN has recently received an update and now will no longer connect on Win10 Pro pc's, as it appears it will still connect on Apple machines. We're running Win10 Pro, Version 1909, build 18363.628. It did connect without issue prior to Norton's recent update....

  9. VPN CONNECTION

    in Windows 10 Network and Sharing
    VPN CONNECTION: Have setup a network connection in windows 10 to use with a VPN [FREEVPN.ME] but, when I try to connect, it states 'connecting' and does not say 'connected'. Is this a firewall problem? Anyone familiar with FREEVPN.ME?...

  10. tcpip.sys SYSTEM_SERVICE_EXCEPTION Win10 after VPN Connection

    in Windows 10 BSOD Crashes and Debugging
    tcpip.sys SYSTEM_SERVICE_EXCEPTION Win10 after VPN Connection: Hey, I encouter some bluescreens lately when I try to start a VPN connection. The VPN connection itself is working and running. Some minutes (varies, normaly 5-10 min, if i leave the pc alone it's sometimes okay until I do something) after starting even if I canceled the...