Windows 10: Connection issue when setup the Cortana

Discus and support Connection issue when setup the Cortana in Cortana to solve the problem; My internet connection keeps dropping when I am trying to set up Cortana, anybody else have issues with this?[Original Title: Cortana]... Discussion in 'Cortana' started by TLC55, Jun 3, 2021.

  1. TLC55 Win User

    Connection issue when setup the Cortana


    My internet connection keeps dropping when I am trying to set up Cortana, anybody else have issues with this?[Original Title: Cortana]

    :)
     
    TLC55, Jun 3, 2021
    #1
  2. Geethu B Win User

    Cortana setup not continuing past language setup

    Hi,

    Thank you for contacting Microsoft Community. I will surely help you to fix this issue.

    This issue could have occurred due to incorrect language or Cortana settings.

    Try the steps listed here:

    Method 1:

    I suggest you to refer the article and check if you are setting language properly for Cortana or not.

    http://windows.microsoft.com/en-us/windows-10/cortanas-regions-and-languages#v1h=tab02

    Method 2:

    If the issue persists, I suggest you to try the steps in the following article to fix common issues with Cortana.

    http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jun 3, 2021
    #2
  3. rlforbes Win User
    Cortana Setup Failure

    I open Microsoft Edge and am presented with the opportunity to setup. I proceed to step 2 which is Cortana. I sign in with my Microsoft ID and password and am presented with a request for another password (supposedly an old password). If the screen doesn't
    lock up, I enter my password again and am told that it isn't any good. So ----- I am unable to setup Cortana or proceed beyond that step.

    Any suggestions?
     
    rlforbes, Jun 3, 2021
    #3
  4. Mithin_EJ Win User

    Connection issue when setup the Cortana

    Cannot install Cortana Device Setup - Need Workaround

    Hi Nicolas,



    Thank you for writing to Microsoft Community Forums.



    To get clarity on this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.



    1. Are you getting any error message?
    2. What is the version of Windows 10 you are using? You can refer this article to

      Check for operating system information in Windows 10.

    3. When you say does not find my device,
      which device are you using?


    Please help us with the screenshot of the page in the application, where it says
    runs a an Surface Headphones app. Follow the steps mentioned in the

    screenshot
    posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshot.





    Try to uninstalling and reinstalling the Cortana Device Setup app and check if you're able to complete the setup. Invoke Works with select music services, paid subscriptions may be required. I suggest you to try reset Invoke, follow
    the below steps, and check if that helps.



    1. Attach Power Cable
    2. Press and Hold the Mic Mute Button until Cortana Says, “Ready for setup.”


    Note: the Invoke will not function until properly set up and linked to a Microsoft account.



    I suggest you to follow this article on
    Set up my Harman Kardon Invoke with Cortana
    ,



    I also suggest you to refer this article on
    Introducing Harman Kardon INVOKE with Cortana by Microsoft
    , where you can see the partners who support controlling invoke.



    I look forward to hearing from you soon.



    Regards,
     
    Mithin_EJ, Jun 3, 2021
    #4
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Connection issue when setup the Cortana

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