Windows 10: Connection Times Out Unless Start Menu is Opened

I have a user who is having trouble accessing sites on Google Chrome. When they try to load a site there will be a message saying establishing secure connection and the connection will eventually time out. One strange thing I have noticed is that if the start menu is opened while the page is loading it will load just fine. This issue doesn't seem to happen in Edge and only happens in Chrome across multiple user accounts. I'm trying to narrow down whether or not this is a Windows issue, Chrome issue, or an issue with certain software on the computer.


Thanks!

:)

 

Windows 10 Start Menu won't open.

Hi Dougie,

Corrupted system files could be one of the reason why Start Menu is not opening.

As an initial troubleshooting, we suggest following the steps listed in this article:
Troubleshoot problems with the Start menu or Cortana
see if it helps resolve the issue.

Update us with the outcome so we can provide further assistance.

 

Start Menu Search

Hi,

About your issue regarding the Start menu or Search, in order for us to assist you better. Please answer the question:

• Were there any recent changes made to your system prior to the issue?

In the meantime, we suggest you to check this link:
Troubleshoot problems opening the Start menu or Cortana. It contains troubleshooting steps prior to the issue.

We'll look forward to your response.

 

Start menu not working

I found the following article, ran the suggested powershell command and my start menu is working again. Here it is as I found it:
Go to Start menu button and right click on it. This will open the contextual menu, after which you need to select Command Prompt (Admin). Once Command Prompt is open, go ahead with the following steps.

• Type and enter: Powershell
• Type the following: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}