Windows 10: Connection to mouse keeps getting cut out after updating to Windows 11

After I updating to Windows 11, the connection to my mice both wireless & bluetooth mice keep getting cut out whilst working on the computer; even after I remove & reinstall the mouse drives in Device Manager. There was no issue before using any mouse with Windows 10. This is affecting my work. Is there any idea to help to fix this?

:)

 

MY INTERNET CONNECTION KEEPS CUTTING OUT

Hi Robert,

I appreciate your time, and efforts. Let me help you.

I suggest you run the Internet connections troubleshooter, and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Internet Connections.
• Follow on screen instructions.

Also, suggest you to refer the following Microsoft help article.
http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Do let us know the result.

Thank you.

 

New Windows update Mouse wheel problem

Hello Jack,

Please provide us more information to help you better:

• 
  Do you face this issue only with browsers or all the applications?
  
• 
  Are you using wired or wireless Mouse?
  
• 
  Did you try connecting mouse to other port?
  
• 
  Are you facing this issue with other Mouse too?
  
• 
  To troubleshoot your issue we need to know which update is causing this issue. Please let us know what is the KB number of the update you have installed?
  

To know the KB numbers of the failing updates, follow the below steps:

• In the search box, type Update, and then, in the list of results, click Windows Update.
• In the left pane, click View update history.

I suggest you to follow the methods below and check if it helps:

Method 1:
Run Hardware and Device Troubleshooter.

• 
  Press Windows Key + R, type Control Panel.
  
• 
  Type Troubleshooting in the search bar, click on Troubleshooting.
  
• 
  Click on Hardware and Sound, click on Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the Troubleshooter.
  

Method 2:

I suggest you to update the Mouse drivers and check if it helps:

You may follow the steps in the article below:

Update drivers in Windows 10

https://support.microsoft.com/en-us...566-b983195752c1/update-drivers-in-windows-10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

MICROSOFT MOUSE PROGRAM

Hi Richard,

Since the above suggestions didn't work on your issue, we suggest that you follow the steps below for us to further locate the device driver that has been causing conflict on your system.

• Go to Settings.
• Click Devices.
• Scroll down, then select Device manager.
• Look for the mouse icon, then click it.
• Right-click on the available drivers.
• Select Uninstall.
• Re-connect your Microsoft mouse, so that the system will reinstall the correct driver.

Keep us updated with the result so that we can further assist you.