Windows 10: connection to tv via hdmi isnt working

I have tried both of the hdmi ports on my tv to my computer but it hasnt worked, the hdmi cord is brand new
when I ask the computer to search for the device it says it cant detect it even though the tv is on the correct port
is it the hdmi cable or is it something else?

:)

 

Laptop not recognizing TV through HDMI connection

Hello everyone!

First I do apologize if this is not the correct section for this thread.

I've had issues connecting my laptop to TV for the past day. Connection is done through an HDMI cable. Connection was good up until it randomly turned off itself while playing a game. There have been no hardware or software changes whatsoever that would affect it.

TV is SAMSUNG, Model: UE32J4000AW. Laptop info is available in My PC Specs. (laptop is brand new, week or two old)

Here's what I've tried so far:

• 3 different HDMI cables
• switching between ports on TV
• tried all projection options on Laptop
• Disable / Enable both Intel and Nvidia drivers
• Rollback Intel GPU driver and installed it back to latest version
• Re-installed Nvidia driver
• Restarted PC and TV
• Scan for hardware changes through Device Manager
• Checked Intel and Nvidia control panels - there were no available options
• Apparently both HDMI ports on the TV work as I tried them with a tv box.

I think that's all I've tried so far, will add anything else if missed. Open to suggestions.

 

Why exactly is ATi considered be better at HDMI?

Sound works fine only issue with me is underscan when connecting to my tv.

 

Connecting laptop to tv

Hi Ro,

There might be a configuration in your TV that we need to change to resolve this . For better assistance, we would like to gather more information:

• When you connected the HDMI to the TV, what source/display option did you choose?
• Have you tried connecting the HDMI cable to a different TV/monitor?
• Have you tried using a different HDMI cable to connect your computer and TV?
• What troubleshooting steps have you tried so far?

Regards.