Windows 10: Consistent blank blue screen

Discus and support Consistent blank blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've recently reset my laptop and have started to regularly experience a blank blue screen on startup. The laptop fully boots up and instead... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Khagan Mammadov, Apr 24, 2019.

  1. KHAGAN MAMMADOV
    Khagan Mammadov Win User

    Consistent blank blue screen


    Hello,


    I've recently reset my laptop and have started to regularly experience a blank blue screen on startup. The laptop fully boots up and instead of the lock screen, I am sometimes greeted with a blank blue screen. It is fully blank, no error message, no cursor, nothing. It however, responds to the Ctrl+Shift+Esc and Ctrl+Alt+Del commands, which is how I rid myself of the issue every time. The blue screen does not come back right after a restart, but pops up again a few boots later. I have tried sfc /scannow many times already, as well as in safe mode and am looking for a permanent fix to this, as it is quite annoying.


    Thank you

    :)
     
    Khagan Mammadov, Apr 24, 2019
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 25, 2019
    #2
  3. ANGELA PUN
    Angela Pun Win User
    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Apr 25, 2019
    #3
  4. REMON ONT
    Remon Ont Win User

    Consistent blank blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Apr 25, 2019
    #4
Thema:

Consistent blank blue screen

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