Windows 10: Consistent blue screen on HP Victus 15

I keep getting a blue screen with "VIDEO MEMORY MANAGEMENT INTERNAL". It only happens when I use the laptop off the charger and when I use chrome. It's an HP Victus, Ryzen 5 7000, 16gb RAM, and an NVIDIA 2060. I've tried updating my drivers and I've run about 5 memory diagnostics and nothing shows up. I've done repair corrupt files with "sfc /scannow" in command prompt but nothing seems to work. Are there any other solutions or should I just take it in? I've had it for about 2 and a half years now and this has never happened until now. I've been having the problem for about 2 weeks now.Here's

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I have a hp victus 15 fa0186tx laptop and in my laptop in control panel there is no option of high Performance and ultimate performance

I have a hp victus 15 fa0186tx laptop and in my laptop in control panel there is no option of high Performance and ultimate performance

 

How to fix the high-performance power plan on HP Victus 15 AMD Ryzen 7545HS/RTX 2050 in Windows 11?

Hello, I'm facing an error which is high performance plan missing in my HP Victus 15 Amd Ryzen 5 7535HS / RTX 2050

 

Blue Screen Error - IRQL_NOT_LESS_OR_EQUAL

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it is, when the device doesn't work in the way it should. For us to assist you better, we'd like to know more about this.

Which build version of Windows 10 are you using?

We can try a few steps and check if we can fix this.

Method 1: Troubleshoot blue screen errors.

Refer this article on
Troubleshoot blue screen errors and follow the steps provided.

Method 2: Update the drivers and check.

The issue might be related to driver related issues. I'd suggest you to download and run the

HP Support Assistant to update the drivers. You can also download and install the driver updates for

HP Pavilion - 15-cc563st from the HP support site and check.

Please take your time to try the suggestions and let me know the results at your earliest convenience.

Hope it helps.

Naveen M

Microsoft Community - Moderator