Windows 10: Constant Bluescreen on Zephyrus G14 out of nowhere

Discus and support Constant Bluescreen on Zephyrus G14 out of nowhere in Windows 10 Gaming to solve the problem; Recently I reset my laptop to use its beta function of the USB4. Everything went fine until I upgraded my Windows 11 22H2 to the latest version because... Discussion in 'Windows 10 Gaming' started by estronfilo, Jan 19, 2024.

  1. ESTRONFILO
    estronfilo Win User

    Constant Bluescreen on Zephyrus G14 out of nowhere


    Recently I reset my laptop to use its beta function of the USB4. Everything went fine until I upgraded my Windows 11 22H2 to the latest version because my File Explorer didn't have the tabs function.The bluescreen happens immediatly after turn on my PC, and after a couple of times it stops. Today it has been the second time within an hour of use. This is my minidump: https://onedrive.live.com/?id=A78F2B60973C73AA%216573&resid=A78F2B60973C73AA%216573&ithint=folder&authkey=%21AL5wShGDmIISfLE&cid=a78f2b60973c73aa

    :)
     
    estronfilo, Jan 19, 2024
    #1
  2. CHAMARAJAYSL
    ChamaraJaySL Win User

    Asus Zephyrus G14 is getting bluescreen of death error

    • My Asus Zephyrus G14 GA401IV-BR9N6 (AMD Ryzen 9 4900HS - 16GB Memory - NVIDIA GeForce RTX 2060) is getting bluescreen of death error atleast twice a day. I cannot figure out what is the accurate error due to many different bluescreen errors.
    • I have updated all my drivers(Nvidia, AMD etc) and all windows 10 latest updates. I have noticed that these errors are frequent when I use Dolby Atmos as spatial sound option.
    • I checked the event viewer and found out that there are multiple critical errors of 41(63) KERNEL-POWER (70368744177664),(2). I have uploaded all my mini dump + event log as a ZIP file in below link. please check, Thank you.

      OneDrive
     
    ChamaraJaySL, Jan 19, 2024
    #2
  3. BRINK
    Brink Win User
    CES 2020: ASUS unveils Zephyrus G14 and Ryzen TUF Gaming laptop

    Source: CES 2020: ASUS unveils Zephyrus G14 and Ryzen-powered TUF Gaming laptops | Windows Experience Blog


     
    Brink, Jan 19, 2024
    #3
  4. GOMEZRAMONES
    gomezramones Win User

    Constant Bluescreen on Zephyrus G14 out of nowhere

    Asus ROG Zephyrus G14

    Hi, I have a laptop Asus Rog Zephyrus G14. Since 1 year ago I have been experience with BSOD but in the recently months has increased the number of times it happens to get a point is imposible to use it. I installed windows 10 5 times, BestBuy check my laptop and they said is not software is Hardware and it will cost 500-600$ to repair but they didn't tell what issues has. How can I troubleshoot my laptop to see what part is wrong to buy and put myself to save some money? (I know the RAM is fine, they only said is something with the motherboard) PS: the BSOD was caused because I played a lot with my laptop like Warzone for hours and since I didn't buy a fan to cool the laptop meanwhile I was playing, I damaged my laptop
     
    gomezramones, Jan 19, 2024
    #4
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Constant Bluescreen on Zephyrus G14 out of nowhere

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