Windows 10: Constant internet disconnection

Discus and support Constant internet disconnection in Windows 10 Network and Sharing to solve the problem; I got a brand new HP Windows 10 laptop last week and on the second day of having it I noticed some internet performance issues. Basically this laptop... Discussion in 'Windows 10 Network and Sharing' started by lolscotty, Nov 7, 2015.

  1. lolscotty Win User

    Constant internet disconnection


    I got a brand new HP Windows 10 laptop last week and on the second day of having it I noticed some internet performance issues. Basically this laptop will only connect to the Internet for about 10 minutes before switching to only a "limited" connection. When I try and disconnect from the Internet in the wifi submenu it refuses to disconnect. If I go off of that submenu and try to click into it again the submenu also completely refuses to open? I've tried alternatives such as accessing it through the control panel but this laptop refuses to click ANYTHING to do with the Internet at this point. I've been forced to restart and even completely switch off my laptop after this as its either frozen altogether or just been in useable as I needed the Internet for what I was doing. Does anyone know what's going on here? Like this is a brand new laptop it's not like there's any files on it that are causing slow performance or anything? If anyone knows any ways to fix this please help thank you.

    :)
     
    lolscotty, Nov 7, 2015
    #1
  2. John Zab Win User

    Constant internet disconnection with desktop computer

    Hi Trevor,

    Here's an article about fixing network connection issues in Windows 10. We suggest that you try some steps
    provided from this article, although you can skip the steps you completed already.

    Get back to us for the result.
     
    John Zab, Nov 7, 2015
    #2
  3. Trevor88 Win User
    Constant internet disconnection with desktop computer

    So every device in the household has no problem keeping its internet connection except for the desktop computer's wifi which suddenly started having problems earlier in the week.

    Things that I have tried:

    - running windows network diagnostics

    - performing a DNS cache flush

    - going into device manager, finding the network adapter, going to properties, power management and unchecking "Allow the computer to turn off this device to save power"

    -tried updating the driver through each of the automatic processes

    -I also trued manually looking up the latest drivers, however there are none for windows 10 and the latest ones are from several years ago.

    Any help would be appreciated. Thanks!
     
    Trevor88, Nov 7, 2015
    #3
  4. spapakons Win User

    Constant internet disconnection

    Probably Windows Update replaced the Wi-Fi drivers with generic Microsoft ones that don't work properly. Visit the HP support site and download latest drivers. Install that and then hide any driver update so they won't get replaced again.
     
    spapakons, Nov 7, 2015
    #4
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