Windows 10: Constant Internet Mail pop up-please see snip

Discus and support Constant Internet Mail pop up-please see snip in Browsers and Email to solve the problem; I get a pop up with a request to enter my password to an e mail account I have not had in a long time. Please help me fix this. Thank you. Snip... Discussion in 'Browsers and Email' started by webgal318, Aug 8, 2016.

  1. webgal318 Win User

    Constant Internet Mail pop up-please see snip


    I get a pop up with a request to enter my password to an e mail account I have not had in a long time.
    Please help me fix this. Thank you.
    Snip attached.

    :)
     
    webgal318, Aug 8, 2016
    #1

  2. Balloon shows link rather than image name

    Hello there Jennie.

    Your computer is showing the link to the image embedded into the email instead of downloading the actual image that the link leads to.

    Are you using the native Windows 10 mail app or Windows Live Mail?

    Using snipping tool to send a screenshot

    If you could send a screenshot of the email, that would help me to see what's up.

    • Open snipping tool. You can find it from the start menu search bar by typing "snipping tool".
    • Select the area you want to capture and make sure not to include any personal details (I.E. e-mail address).
    • Please save the image and attach the image for me to see.
     
    Lewis12642, Aug 8, 2016
    #2
  3. Internet Explorer keeps popping up

    Internet explorer keeps popping up over and over...I am using msn as home page , Toshiba home page and hot mail pop up

    please help

    Original title: toshibia satellite internet explorer
     
    kevinbellanger, Aug 8, 2016
    #3
  4. Kari Win User

    Constant Internet Mail pop up-please see snip

    First, it is not a good idea to show / tell your real email address on online forums, it can lead to your email address being misused. I have edited your screenshot hiding the personal information, please edit your post and replace the screenshot with this edited one:

    Constant Internet Mail pop up-please see snip [​IMG]


    That being said, as that request for credentials comes when sending mail or checking account's ability to send email (SMTP server is for sending), it means that either the SMTP server, email address or password is wrong.

    Check the correct credentials from your email provider.
     
    Kari, Aug 8, 2016
    #4
  5. webgal318 Win User
    Thank you Kerri
    I would never send an attachment with my e mail for the world to see.
    The snip I sent that I constantly receive is from an old ISP but the problem of the pop up box remains.
    There are no SMTP settings from this server to check since I discontinued service with this provider about two years ago.
     
    webgal318, Aug 8, 2016
    #5
  6. Kari Win User
    In that case simply remove that account and you will not be asked those credentials anymore.
     
    Kari, Apr 5, 2018
    #6
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Constant Internet Mail pop up-please see snip

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