Windows 10: Constantly getting black screens in intermittent moments. but mostly when opening my games.

Good day, I have been constantly getting black screens whenever i open my games. Particular titles are Genshin Impact, Honkai Star rail, Wuthering Waves, Strinova, and Girls Frontline. Unfortunately however Whenever i play this games, the pc would just sometimes go black screen. Sounds from the games can still be heard but i literally have no display whatsoever.I need help because it has really been troubling dealing with this. It concerns me deeply since I'm also an IT student and I might end up doing something really heavy for the pc and it may just black screen me to oblivion with no chance

:)

 

Intermittent black screen problem in Windows 10

Hi Warren,

There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• On which scenarios did the black screen issue happen again?
• Have you recently installed any updates?
• Have you made any particular changes to your device prior to this happening?
• Are there any 3rd party programs or software installed on your computer?
• To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

Your response is greatly appreciated.

 

Black Screen when opening games

Hi Brendon,

We understand the issue you are facing and will assist you.

I suggest you to update the Graphic card driver by following the steps provided below and check.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

If the issue still persists, then suggest you to check with the game developers if they have released any updates for the game and install the same and check.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.