Windows 10: Contacted by Scam I was victim to wanting to refund money

Discus and support Contacted by Scam I was victim to wanting to refund money in AntiVirus, Firewalls and System Security to solve the problem; I was contacted by a company WINSUPP that I was scammed by previously. They want to refund my money stating that the programs they installed would no... Discussion in 'AntiVirus, Firewalls and System Security' started by DonnaMarx1, Nov 19, 2018.

  1. DONNAMARX1
    DonnaMarx1 Win User

    Contacted by Scam I was victim to wanting to refund money


    I was contacted by a company WINSUPP that I was scammed by previously. They want to refund my money stating that the programs they installed would no longer work on my laptop. After I was scammed I enrolled in your window secure program and they removed all programs that WINSUPP installed. They will not work with me unless I get online with them and they will send me paperwork to complete. the phone number provided is 805 324 7133 and the agent is Sylvia Joseph. Was this company prosecuted and must refund money? When I call them back I am going to ask what account number this is in reference to as I have all the paperwork. They will probably want a bank account number to deposit the money. As long as I don't give them a check number I don't believe they can withdraw any money. Can they access my laptop if I am line with them? I would love to have the money back but don't want to be victim to a scam again. PLease advise.

    :)
     
    DonnaMarx1, Nov 19, 2018
    #1
  2. ROB KOCH
    Rob Koch Win User

    Calls wanting to refund our money for internet security by filling out forms online

    Refund and Recovery Scams

    Though the above doesn't specifically mention Tech Support Refund scams, the general operation of the scam is similar with the key difference being the original way they got your money.

    The following is the only sure way to get your money back from a tech support scam, though by waiting a year you are far too late to do this for the incident you mentioned above.

    Getting Your Money Back After a Tech Support Scam

    When thinking about these things always assume the callers are vicious thieves, since in nearly all cases they are.

    Rob
     
    Rob Koch, Nov 19, 2018
    #2
  3. IJUSTHELPING
    IJustHelping Win User
    Victim of a fake Microsoft scam I think

    Yes, they could have that data.

    I would contact your banks and tell them you were the victim of a scam and what would they suggest you do.

    From another machine you should change your passwords.

    To be sure, you should do a clean install of your operating system on your machine.
     
    IJustHelping, Nov 19, 2018
    #3
  4. KESTERRAGOONANAN
    KesterRagoonanan Win User

    Contacted by Scam I was victim to wanting to refund money

    Victim of scam on windows 10 tablet installed syskey startup

    My father was also a victim of this scam. Does anyone have a solution to this problem. I viewed a few site mentioning to go to safe mode and running malwarebyte but I can't go to safe mode, any suggestions?
     
    KesterRagoonanan, Nov 19, 2018
    #4
Thema:

Contacted by Scam I was victim to wanting to refund money

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