Windows 10: Continual loss of internet connection and camera reset

Each time I want to participate in a Zoom call I have to go device manager and uninstall the camera drivers then restart the lap top otherwise I get a message saying "Can't find your Camera". I'm assuming this is a problem in software and not the Dell laptop but maybe you can advise me otherwise.

Also, If I haven't used the lap top for several hours, I have to ask Microsoft to diagnose the problem which they do and then I restart the computer. Should I shut the computer off each time I leave it and do a restart when I want to use it? This seems cumbersome. I'm wondering if there are some driver updates not working properly. Please advise.

:)

 

loss of internet connection

Hi Lawrence,

Since you are still experiening internet connection issue, what we can suggest is for you to try and have the Internet Connections troubleshooter. Kindly try the steps below:

• 
  Right click the
  Start
  menu and select Control Panel.
  
• 
  Change the
  View by: Categoryinto
  Large icons.
  
• 
  Select and click
  Troubleshooting.
  
• 
  Click
  Network and Internet.
  
• 
  Click
  Internet Connections.
  
• 
  Follow the on screen instructions and wait for the troubleshooting to complete.
  
• 
  After troubleshooting is completed, check the status of the troubleshooter shown on the window.
  

Let us know how it goes.

 

Loss of Internet connection due to Flight mode on desktop with no WiFi

Hello,

For us to better assist you, we'd like to know following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your device?
• What troubleshooting steps have you done so far?
• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested workarounds on this article
to resolve network connection issues on Windows 10.

We look forward to your response.

Regards.

 

I have to constantly reset connection,Internet disconnects frequently,attaching Wlan Report

Hi
Ashita,

There are a lot of possible reasons why your internet connection keeps on disrupting. It is possible that your
drivers are outdated, TCP/IP
needs to be reset/reconfigure, or the issue is within your internet connection itself. We suggest that you perform these
methods of troubleshooting and let us know if you notice any changes:

Method 1: Network and Internet Troubleshooter.

To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Network and Internet.
  
• 
  Run
  the following
  Troubleshooter:
  
  • 
    Internet Connections
    
  • 
    Network Adapter
    
  • 
    Incoming Connections
    

Method 2: Reset TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  this command:
  
  • 
    netsh
    int
    ip reset
    and hit
    Enter.
    

Exit
Command Prompt
and
monitor your
WiFi connection.

Method 3: Reconfigure TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  these following commands:
  
  • 
    netsh
    int
    tcp set heuristics
    disabled
    
  • 
    netsh
    int
    tcp
    set global
    autotuninglevel=disabled
    
  • 
    netsh
    int
    tcp set global
    rss=enabled
    

We'll be waiting for your updates regarding the issue.

Regards.