Windows 10: Continued dxgkrnl fatal error on laptop, especially when playing games

Discus and support Continued dxgkrnl fatal error on laptop, especially when playing games in Windows 10 Software and Apps to solve the problem; When playing games, specifically Genshin Impact and Honkai Star Rail, my game has either been crashing, producing DXGKRNL FATAL ERROR, or the next time... Discussion in 'Windows 10 Software and Apps' started by Kintobor Egg, Feb 22, 2024.

  1. KINTOBOR EGG
    Kintobor Egg Win User

    Continued dxgkrnl fatal error on laptop, especially when playing games


    When playing games, specifically Genshin Impact and Honkai Star Rail, my game has either been crashing, producing DXGKRNL FATAL ERROR, or the next time I restart the error occurs before the restart can complete. This does sometimes happen randomly. In addition to this, when I hover youtube videos, my screen goes black at times.I tried deleting my driver with DDU twice, downloading the latest driver the first time and the downloading the driver recommended by my manufacturer the second time.These are the minidump files:https://drive.google.com/file/d/1gucCju2DfPigFIgOHvcrX0MONOGzv8CV/view?usp=d

    :)
     
    Kintobor Egg, Feb 22, 2024
    #1
  2. SAMANDEEP SINGH
    Samandeep Singh Win User

    Video dxgkrnl fatal error after closing a game

    Everytime I close a steam game, windows crashes and gives me a VIDEO DXGKRNL FATAL ERROR. This has happened at least 8 times. I'm using an Asus GL753VD laptop with 16gb ram, Nvidia 1050 and 7700 processor.
     
    Samandeep Singh, Feb 22, 2024
    #2
  3. AIHAAM SAJAD
    Aihaam Sajad Win User
    Getting "VIDEO DXGKRNL FATAL ERROR" BSOD

    Since 1 month my laptop is having BSOD while gaming, the stop code is "VIDEO DXGKRNL FATAL ERROR". I have uninstalled and reinstalled old and new gpu drivers, reset my windows but the BSOD still occurs.

    Event viewer shows "The description for Event ID 0 from source nvlddmkm cannot be found. I even rolled back gpu drivers multiple times, but getting Video dxgkrnl fatal error bsod. The issue occurs only while gaming. Also ran DISM.exe /Online /Cleanup-image /Restorehealth & sfc /scannow before and even now, no errors found. Everytime after the BSOD, the laptop restarts and gpu is gone from device manager, I have to reset the bios to get nvidia gpu to show again. Please help me fix this issue. Thank you
     
    Aihaam Sajad, Feb 22, 2024
    #3
  4. LAHIRU VIMUKTHI
    Lahiru Vimukthi Win User

    Continued dxgkrnl fatal error on laptop, especially when playing games

    VIDEO DXGKRNL FATAL ERROR

    I am using acer nitro5 with integrated graphic card and dedicated nvidia 1650 4gb graphics card. First i started getting VIDEO DXGKRNL FATAL ERROR and windows restart s, but after this restart nvidia graphics card is not showing or disabled, non of the nvidia software runs they show no graphic card detected. Because of this i reset windows completely but after this also the problem is repeating.

    After I shut down and on my laptop after some time it shows nvidia graphics card and no issue but suddenly after some time VIDEO DXGKRNL FATAL ERROR blue screen pops and windows restarts after restart nvidia graphics card is not showing or disabled.

    I also updated drivers but no use.

    Please Help me in solving this issue
     
    Lahiru Vimukthi, Feb 22, 2024
    #4
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Continued dxgkrnl fatal error on laptop, especially when playing games

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