Windows 10: Continuous Print Queue issue

Hopefully there is a permanent fix for this!

I print on a regular basis each day and every time I select to print a document it states 'deleting' in the print queue and nothing prints.

If I select the same document to print again, it just sits in the queue waiting for the earlier document to delete.

Selecting Cancel options in the print queue provide no response.


I have tried the following:

1 Control Panel - Devices & printers - right click on my printer, Properties, Troubleshoot

This usually but not always clears the 'deleting' document and allows me to print the second document.

However, if in an hour I want to print another document, I am back to the original problem again


2 Services - Print Spooler - right click, Stop Service

I then clear the entries under System32\Spool\Printers

Restart the Print Spooler in Services

This clears the print queue and the next document I want to print does print successfully

However, if I then try to print a second document, the first one is still in the queue showing as 'deleting'

As a result I cannot print again and need to go through the same process, just to get my print out


3 As I have a HP wireless printer, I have used HP Print & Scan Doctor

This also clears the print queue and, as above, the first document prints fine, but the second does not print as the first is still 'deleting'


4 I have uninstalled and re-installed the printer drivers, with no effect


Everything I have found through searching the web provides a 'short-term' fix, i.e. allows me to get one print out,

nothing seems to provide an actual fix to the underlying problem.


Should also point out that Windows updates are up-to-date as are printer drivers

Using Windows 10 Pro 64 bit on an x64 i3-9100 processor

HP officejet 4634 wireless printer

:)

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite

 

Automatically show print queue?

Hi Brink,

Thanks for the suggestion as I am already using the notification area icon to bring up the queue. I also saw the other thread about making a shortcut for the queue and may give that try.

But I would still like to have the queue popup automatically when a print job is started. So if there are any other suggestions I would welcome them!

Thanks,
Gerry

 

Document Stuck in Print Queue as Deleting...

Hi Lisa,

The print queue displays output jobs that's is waiting to be completed. It has the most current status of all active and pending print jobs. If its not functioning as intended, it's possible that there's a misconfiguration within the printer settings. To
better assist you, we'd like to ask a few questions:

• Which Windows version are you using? Type winver in the search bar and press
  Enter to find out.
• Have you made any changes on you device prior to the issue?

Meanwhile, we suggest that you check the steps provided by Abdul_Malik on this
thread and check if it would help resolve the issue.

Let us know how it goes.