Windows 10: Contradicting Windows 11 Upgrade Eligibility Status

Hi, In Windows Update, I see the following: However, in PC Health Check, it shows the following: I can't seem to upgrade to windows 11, even though PC Health Check says I'm eligible.Please help. Thanks, Hamish

:)

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.

 

Windows 10 Upgrade Error 11/11/2015

Hi Marianne,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with installing the updates, do let us know the following to assist you better:

• Were you able to see any error notification along with the error code?
• What is the make and model of your device?
• Are you able to boot in to the desktop?

This issue might be due to the anti-virus software or corrupted Windows Update Components.

I suggest you to hard reboot the computer and perform the below.

Step 1: Try to eject all the external devices connected to your computer except mouse and keyboard, reboot the computer and check if the issue persists.

Step 2: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

If the issue still persists,

Step 3: I suggest you to run the Windows Update troubleshooter and check.

Resolves problems that prevents you from updating windows.

Steps:

• Press Windows key and type
  Troubleshooting.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run the Windows Update Troubleshooter
  and follow the on-screen instructions.

For further reference: How to: Troubleshoot common Setup and Stop Errors during Windows 10
Installation

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.