Windows 10: Control of mouse

In the last few days I have started to encounter issues with my mouse that is consistent with using both my external, Bluetooth mouse from logitech but also with the built in mouse pad on my keyboard for my Surface. It will suddenly become all erratic and disappear, usually disappearing into the top right hand corner of my screen. I typically can't go longer then 5 min before it does this. This also happens to the cursor when I am using it as a tablet, but not as much due to the fact that I've not used it as a touch screen a ton since this has started a few days ago.

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Windows Update - Lost Mouse Control

Option 1 - General troubleshooting steps

1. Try a different USB port

2. In case of wireless mouse, pair it again with the computer

3. In case of wireless mouse, check if batteries are not weak.

Option 2 - Use the Hardware & Devices Troubleshooter

Type Control in Windows Start Search box

Click Control Panel

Click Troubleshooting > View all

Select Hardware and Device

Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

Click on Next and follow onscreen instruction complete the Hardware troubleshooter

Option 3: Update mouse driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there (You will have to repeat the steps for all entries listed including Synaptics)

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the Mouse's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In Option 2, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5: Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there

Click Properties

Under Drive tab, if Rollback Driver is enabled click it

 

Windows Update - Lost Mouse Control

Option 1 - General troubleshooting steps

1. Try a different USB port

2. In case of wireless mouse, pair it again with the computer

3. In case of wireless mouse, check if batteries are not weak.

Option 2 - Use the Hardware & Devices Troubleshooter

Type Control in Windows Start Search box

Click Control Panel

Click Troubleshooting > View all

Select Hardware and Device

Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

Click on Next and follow onscreen instruction complete the Hardware troubleshooter

Option 3: Update mouse driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there (You will have to repeat the steps for all entries listed including Synaptics)

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the Mouse's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In Option 2, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5: Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there

Click Properties

Under Drive tab, if Rollback Driver is enabled click it