Windows 10: Control Panel makes explorer.exe crash on Windows 10

I just installed Windows 10 from scratch on my recently formatted HD (using the media creation tool and a pen drive). It was all going OK until i tried to open the control panel: explorer freezes for a couple seconds and crashes, rebooting immediately.

I tried to look on lots of threads from people with the same problem, but i can't find a solution that does the job:

Already tried to disable all non-Microsoft startup services (from safe mode), but it didn't work. However, when i boot into safe mode, i can open the control panel without any issue.

Already tried the Windows Update Troubleshooter, but it didn't find any know issue.

Also tried the Dism /Online /Cleanup-Image /RestoreHealth followed by sfc /scannow, which found an error and fixed it, but it didn't solve my problem.

I don't have any third part antivirus software installed.

Already tried to create a second user account, without any success.


I can open any control panel function from System32/*.cpl or from the search on the startup menu, but the actual control panel is unaccessible.

I found out that every time i open it, a new entry is generated on event viewer containing the following (my W10 is Home Single Language in Portuguese, so i can't generate an accurate English version of the file):


Nome do Log: Application

Fonte: Application Error

Data: 04/11/2019 16:50:38

Identificação do Evento:1000

Categoria da Tarefa100)

Nível: Erro

Palavras-chave:Clássico

Usuário: N/D

Computador: DESKTOP-F768VGQ

Descrição:

Nome do aplicativo com falha: explorer.exe, versão: 10.0.18362.449, carimbo de data/hora: 0xd3046e6b

Nome do módulo com falha: igfxCPL.cpl, versão: 0.0.0.0, carimbo de data/hora: 0x5bda0f1c

Código de exceção: 0xc0000409

Deslocamento da falha: 0x000000000000ae30

ID do processo com falha: 0x158c

Hora de início do aplicativo com falha: 0x01d593490ee2ad6a

Caminho do aplicativo com falha: C:\Windows\explorer.exe

Caminho do módulo com falha: C:\Windows\system32\igfxCPL.cpl

ID do Relatório: 945635ac-2c70-4db1-b2c0-f5fecb2ab5fe

Nome completo do pacote com falha:

ID do aplicativo relativo ao pacote com falha:

XML de Evento:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-11-04T19:50:38.014173600Z" />

<EventRecordID>853</EventRecordID>

<Channel>Application</Channel>

<Computer>DESKTOP-F768VGQ</Computer>

<Security />

</System>

<EventData>

<Data>explorer.exe</Data>

<Data>10.0.18362.449</Data>

<Data>d3046e6b</Data>

<Data>igfxCPL.cpl</Data>

<Data>0.0.0.0</Data>

<Data>5bda0f1c</Data>

<Data>c0000409</Data>

<Data>000000000000ae30</Data>

<Data>158c</Data>

<Data>01d593490ee2ad6a</Data>

<Data>C:\Windows\explorer.exe</Data>

<Data>C:\Windows\system32\igfxCPL.cpl</Data>

<Data>945635ac-2c70-4db1-b2c0-f5fecb2ab5fe</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>


Any thoughts on how to solve this?

:)

 

windows 10 control panel

Step 2 does not work at all. Anything from File Explorer and above does not launch at all.

 

windows 10 control panel

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you want to know how to access the control panel in Windows 10?

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps to open the Control Panel in the system.

Step 1: Opening Control Panel in Windows 10.

• 
  Open Run command box by simultaneously pressing Windows and R keys (Windows + R).
  
• 
  In the Run dialog box, type
  Control and then press Enter key to open the classic Control Panel.
  

Step 2: Access Control Panel in Windows 10 from desktop.

• 
  Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
  

Step 3: Launch Control Panel using search.

• 
  Open Start menu or screen.
  
• 
  In the search box, enter Control Panel and then press Enter key to open the same.
  

Note: You can quickly access the search with the help of Windows + C hotkey.

Step 4: Create Control Panel shortcut on desktop.

• Right-click on desktop, click New, and then click Shortcut.
• In Type the location of the item box, type the following path.

explorer shell:ControlPanelFolder

• Click Next button.
• In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.

Step 5: Pin Control Panel to Start or taskbar.

• 
  In the Start search box, type Control Panel.
  
• 
  When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
  

Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

windows 10 control panel

Great help.......thanks.....I wonder why Microsoft did not installed it automatically....