Windows 10: Control panel / Settings close when trying to access the users area

Whenever i use "Control Panel" or "Settings" and then go through to the User accounts / Accounts option the window closes itself and explorer.exe seems to restart itself.

I am getting the same issue on multiple servers all of which are running windows server 2019.

I have done a "SFC / scannow" and both "DISM" commands with no change


I have found a application error in event viewer giving these details


Faulting application name: SystemSettings.exe, version: 10.0.17763.1, time stamp: 0x9d9d9332

Faulting module name: usercpl.dll, version: 10.0.17763.1, time stamp: 0x9d66a87d

Exception code: 0xc0000005

Fault offset: 0x0000000000008cd9

Faulting process id: 0x2200

Faulting application start time: 0x01d6124c1500ed95

Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe

Faulting module path: C:\WINDOWS\System32\usercpl.dll

Report Id: 9b5f79c2-b9ec-4acf-a6ee-5be010d0b33c

Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy

Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel



have also noticed this error too


Faulting application name: explorer.exe, version: 10.0.17763.1075, time stamp: 0x99f98ffe

Faulting module name: usercpl.dll, version: 10.0.17763.1, time stamp: 0x9d66a87d

Exception code: 0xc0000005

Fault offset: 0x0000000000008cd9

Faulting process id: 0x19fc

Faulting application start time: 0x01d6124b91177655

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: C:\WINDOWS\System32\usercpl.dll

Report Id: e71e4c17-31ef-494b-a6d7-048c9b05b0f4

Faulting package full name:

Faulting package-relative application ID:



Hope this helps

:)

 

Access users ability to access Control panel and Windows Settings

Hello All,

Here is the issue I could really use some help with. I know you can use GPO setting to Show only specified Control Panel items, and you can Prohibit access to Control Panel and PC settings. But what I am trying to do is Block my end users from Accessing
the Windows settings and allow my end users to only access mouse and devices and printers through control panel. I know how to set up access to control panel using the GPO but have not figured out a way to block the end users from accessing the Windows Settings?

Any help would be greatly appreciated?

Thank You,

Gino

 

Unable to Access Control Panel in Windows 10

Hi Don,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issue accessing the Control Panel, do let us know the following to assist you better:

• Have you made any changes to the operating system prior to this issue?
• Were you able to see any error message/ error code with this issue?
• What exactly happens when you press Windows + X keys from the keyboard and click on
  Control Panel?

Step 1: I suggest you to log-out from the current user account, restart the computer, try to log-in to the same user account and check if the issue persists.

Step 2: Also, I suggest you to place the computer in Safe mode, try to access Control Panel and check if the issue persists.

Refer: Start your PC in safe mode in Windows 10


Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

The Control Panel (Category View)

My apologies, Brink but I still do not get it.

The steps for both options are identical, the only difference is the location of the desired icons will need to be accessible for all users for Option 2. That's it.

Moreover, both the Mail and Flash Player (32-bit) applets are not listed in the list of Control Panel items for both options.


Regards,
Andrew