Windows 10: Control Panel System image backup keeps on failing

I didnt wanna download softwares to backup my files since most of them are always behind a paywall so i used System Image in the control panel, only one problem though, it keeps failing, it says:"There was a failure in preparing the backup image of one of the volumes in the backup set. 0x807800C5 "Additional Information:"The file or directory is corrupted and unreadable. 0x80070570"Is there any ways i can fix this problem or fix the file/directory that is corrupted? thanks.

:)

 

System Image Backup Fails In Windows 10 - Why?

I recently experienced a crash, so after wiping the partition and re-installing Windows 10, I thought I should start scheduling system image backups (using the Back up and Restore (Windows 7) control panel).

I've configured it to save the backups to another partition on the same device.

Whenever backup is started (manually, or scheduled), the backup fails, and the following errors can be found in the events log (as separate events):

Event/Error 1:

The backup was not successful. The error is: The specified backup storage location has the shadow copy storage on another volume. (0x80780038).

Event/Error 2:

The driver detected a controller error on \Device\Ide\IdePort2.

Event/Error 3:

Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

While the error messages may not appear to be related, all of them appear any time the backup process is run, so it seems clear that they are all triggered by the backup process.

Has anybody ever seen this before or understand how to resolve it?

 

Windows 10 system image backup

No matter how many times I go into control panel, file history, i can't find 'system image backup', on the left side of the page. (or any options list)

 

windows 10 control panel

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you want to know how to access the control panel in Windows 10?

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps to open the Control Panel in the system.

Step 1: Opening Control Panel in Windows 10.

• 
  Open Run command box by simultaneously pressing Windows and R keys (Windows + R).
  
• 
  In the Run dialog box, type
  Control and then press Enter key to open the classic Control Panel.
  

Step 2: Access Control Panel in Windows 10 from desktop.

• 
  Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
  

Step 3: Launch Control Panel using search.

• 
  Open Start menu or screen.
  
• 
  In the search box, enter Control Panel and then press Enter key to open the same.
  

Note: You can quickly access the search with the help of Windows + C hotkey.

Step 4: Create Control Panel shortcut on desktop.

• Right-click on desktop, click New, and then click Shortcut.
• In Type the location of the item box, type the following path.

explorer shell:ControlPanelFolder

• Click Next button.
• In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.

Step 5: Pin Control Panel to Start or taskbar.

• 
  In the Start search box, type Control Panel.
  
• 
  When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
  

Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.