Windows 10: Controller breaks bluetooth audio

Hi there!I got a new headset JBL Tour One M2 this year and want to use the device on my Win11 pc over Bluetooth. That part worked just fine, and after some minor issues in the beginning, everything with it worked fine.I own an Xbox Elite Series 2 controller too, which I'm also using over Bluetooth. I wanted to play games with my controller and headset, so I don't hear my pc's fans. This device worked fine on its one too.A few days ago, I finally wanted to try both out together in a game, so I connected them and the audio just broke, it was heavily stuttering, and you could barely hear anythi

:)

 

N97 Bluetooth audio breaks

I have no problem in paring both of my bluetooth handsfree kit (Jabra BT530 & Nokia HF-200) but the audio seems to be breaking. Is anyone facing this probliem?



Even the other party is able to see the beak in the audio.



Since this audio break is happening in both of my BT Handsfree I am starting to suspect if any thing is wrong in the Bluetooth module of my N97. Please advice should i try replacing my handset wth another one.



-Guru

 

Bluetooth Device Control

Hi,



Thank you for writing to Microsoft Community Forums.



Usually you are able to play music from your phone on your Computer. You will need to pair the phone first and if A2DP (Advanced Audio Distribution Profile) support is available on the phone, it will show an option to Play
Music under Audio and Video operation section. Click on the link to activate the control. To check the options, please follow the steps mentioned below:

1. Open Control panel (by searching it on start menu).
   
2. Then click on Devices.
   
3. Right click on the phone which is already paired. If the phone is not paired (not connected via Bluetooth), please pair it.
   
4. Then click on Bluetooth
   Operations.
   
5. You should be able to view all the Bluetooth Device Operations and Settings.
   

Hope it helps.

 

Windows 10 Bluetooth Headset issue - Stuttering or breaking audio input & output

Hi,

I have 2 Bluetooth headsets

• Samsung level U (Bluetooth Ver. 4.1 / A2DP, AVRCP, HFP, HSP)
• Philips SHB7250 (Bluetooth Ver 4.0 / NFC Support / A2DP, AVRCP, HFP, HSP)

In both the wireless/bluetooth headsets I face the following problem:

Problem 1:

The output audio breaks in all the following cases

• Listening to music on any application (VLC, Windows Media Player, etc)
• Watching movie or any video

Description of "the audio breaks": I can hear sound for few random
seconds and than its totally gone for few random seconds and then it automatically comes back and the cycle goes on...

Problem 2:

The input audio from mic breaks (for very small fraction of seconds) while recording video, thus producing a garbled or stuttering audio recording.

The recorded video has absolutely no issues. I have tried the following apps and the issue is same everywhere:

• The cyberlink screen recorder 4

Both the headsets work perfectly with the following android phones

• Samsung Galaxy S8
• Samsung Galaxy S7 edge
• Vivo V17 Pro

No issues with audio playback via speakers or wired headset.

The platform specifications:

• Hardware Specifications:
  • HP Pavillion x360 Convertible 14-ba073tx
  • Intel core i5-7200U CPU @ 2.5 GHz
  • RAM 8 GB
  • 64 bit OS and Processor
  • Pen & Touch Support with 10 touch points
  • 256 GB SSD (OS and all softwares are installed on this SSD C
  • 1TB SSHD (8 GB SSD integrated)
  • Intel Wireless Bluetooth Device (I believe bluetooth and wifi are combined in this single chip)
  • Intel Dual Band Wireless-AC 7265
• Software Specifications
  • Windows 10 Pro 1909 build 18363.815
  • All latest and updated drivers from windows update
  • Also tried installing latest drivers from the manufactures website (HP support assistant)

Few Questions I would like to answer in advance:

• Are you also experiencing the sound issue when using a wired headphone?
  • NO
  • No issues while using any bluetooth speakers (used only for output audio), problem is only with voice and music both enabled bleutooth device
• Have you made any recent changes or installed updates prior to this issue?
  • I regularly update my computer. And the problem persists
  • I have done a fresh installation of windows 10 19H2 with latest drivers being automatically downloaded using windows updater.
  • Have also tried
  • Have tried on 2 laptops
• What build and version of Windows 10 are you using?
  • 
    
    
• The Device manager doesn't shows any issues:
  • 
    
    

Solutions already tried:

A. https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

B. Redirecting

C. Please run the Bluetooth troubleshooter and see if the issue will persist. Please follow the steps below on how:

1. Press Windows and I keys to open Settings.
2. Click on Update & Security.
3. On the left hand pane, click on Troubleshoot.
4. Under Find and Fix other problems, click on Bluetooth.
5. Click on Run the troubleshooter.

If the troubleshooter was unable to fix the issue, please download and install the latest drivers for your Bluetooth adapter. Please click on this link on
how to Update drivers in Windows 10.

NOT WORKED.

D. turning of WiFi connection while using wireless audio devices. NOT WORKED

E. Disconnecting other bluetooth devices like mouse, and only connecting single bluetooth device. NOT WORKED.

Tried all the above steps but nothing worked

I don't know what microsoft is doing for such a serious issue which many are facing.

Solution:

I am shifting to apple ipad and mac

I don't know what others will do