Windows 10: copier refuses to scan

Canon copier scanned to laptop perfectly UNTIL the latest Windows 10 update. The copier and laptop are not communicating. Can someone please tell me how to repair?????

:)

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Windows 10 not recodnizing copier in Windows Fax and Scan?

Hi,

I have a HP Laserjet 3015 (not 23015) All Purpose copier

HP said that I need to navigate to Windows Fax and Scan under Windows Devices and Printers.

There I am suppose to click on the New Scan tab in Windows Fax and Scan.

When I click on the New Scan tab I get this message:

"Windows Fax and Scan

No scanners were detected. If a scanner is installed, make sure that it is powered on and connected to the computer, and then try again. For more information about or troubleshooting scanners, see Help and Support"

The copier is properly connected to my PC, I can make copies from the computer, but I can't scan.

Is there a way to get this option to work in Windows 10?

In Windows 7 I had no issue with this.

Please,

John

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

• Press Windows key + X key and click on Control Panel.
• Select or click Ease of Access.
• Click or tap onEase of Access Centre.
• Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
• Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

• Press “Windows key + X” and click on “Device Manager”.
• In the list of devices, you should see the touchpad drivers.
• Right click on the device and then select "Uninstall".
• In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
• In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.