Windows 10: copying large folders from hard disk to external usb drive

when i am copying 2 large folders both more than 2GB in size from hard disk to usb external drive

should i copy both of them at same time or one at a time????????

thnx in advance

:)

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

External hard drive is showing up as local disk drive

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that the external hard drive is showing as local disk drive instead of a USB drive, it is because the file format for the external hard drive is same as the internal hard drive and that’s why it is showing
up as a local disk drive and not a USB drive.



Also, since you are facing issues while changing the drive letter of the drive, for further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What is the make and model of the hard drive?
   
2. Were you able to save or create a file on the hard drive previously?
   
3. What happens when you try to copy and paste the data from the hard drive?
   
4. What was the result of check disk performed on the drive?
   

Since you are receiving the access denied error, I would suggest you to check if the user has appropriate permissions to read/write data on the external hard drive. Refer the article

"Access Denied" or other errors when you access or work with files and folders in Windows, refer the section
I cannot access, change, save, or delete files and folders.



Note:
The above article applies to Windows 10 also.



Please get back to us with the above information to assist you further with the issue.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Disk / file copy issue

Hi Bob,

It seems that the large folder that you moved to the external hard drive has appeared to be the main video folder. To isolate this case, we suggest that you create a new folder on the external hard drive first before copying/moving any files/folders.

By the way, we would like to ask the following information to help us sort out and address the issue:

• What's the make and model of your hard drive?
• Have you tried safely removing and reconnecting your hard drive from your PC?

In the meantime, please create a new folder on the external hard drive first, then try copying/moving a file/folder and see if it saves on the folder you specified.

Let us know the result.

Regards.