Windows 10: Corrupted User Account/C Drive and D Drive Ownership

Hi,

I am at my wits end, this issue has been ongoing for the pas few days and I have stayed up quite late to try and fix this with the help of some Microsoft Technicians online. I would like to thank the few technicians who were willing to help me over their online conversation, albeit not being able to solve it and thus escalating it. That being said, if anyone proficient in these stuff is willing to help me, I would greatly appreciate it. As I have work tomorrow, I can only reply at GMT+8.00 11.30 p.m. Sorry for the inconvenience.

So, heres what happened so far...

I just got my new gaming PC a few days ago and was trying to setup my C and D drive. First off, all the OS and other related hardware related software (eg. NVDIA control panel, Windows 10) are saved automatically in my C Drive (Primary SSD). As I would like to save the free space solely for the Operating System, I had went to Settings > System > Storage > Change where new content is saved to change the new directory to my D Drive (Secondary SSD, 1TB storage).

Secondly, I tried to install my programs from the internet (latest Microsoft Edge) such as Steam, Norton, etc, onto both my C and D Drives but was unable to do so as they would provide this error message. (Note: The programs SetUp downloaded must be saved into Documents folder before being transferred, program setup can be ran normally without issue. Its just the access denied to Programs Folder directly)

C:\Program Files\Steam\SteamSetup.exeYou don't have permission to save in this location.Contact the administrator to obtain permission.Would you like to save in the <User Acc Name> folder instead?

Note: this message is the same for my D Drive

To solve this, I have attempted four methods -- which were provided by the Microsoft Technicians online -- to [1] go to User Account Control Settings and set the bar to the lowest (no notifications at all).

[2] Additionally, I have attempted to change the ownership of both my C and D Drive to my <User Acc Name>. The Replace all child object permission entries with inheritable permission entries from this object and Replace owner on subcontainers and objects checkboxes were selected. During this step, this was when multiple system error messages popped up. They were

An error occurred while applying security information to:<Address of folder/item affected> eg.C:\DumpStack .log. tmp / C:\$SysReset The process cannot access the file because it is being used by another process.

https://preview.redd.it/lfnmc94sdm0...bp&s=e51f035ed5d7f52972ec2a93a86aaf71fb8541d8

By selecting continue many more error messages of the same type kept appearing. Thus, I selected Cancel, which also caused a different error message to appear:

If you stop the propagation of permission settings, it might lead to an inconsistent state where objects have different settings. If you made this change by mistake, you should apply the correct permission settings immediately.

https://preview.redd.it/xoro70reem0...bp&s=1880ca5fe0f61fa803d89250b8f2e630e303edac

Later on after attempting the third method, I tried to revert back ownership to SYSTEM. However, the error messages in both scenarios appeared again.

[3] I gave Full Control to Everyone. I navigated to Properties > Security > Edit > Selected 'Everyone' > Allow/Gave 'Full Control' > OK. Moreover, in the Advanced options for the second window, I added Everyone, gave it 'Full control' and selected this applies to This folder, subfolders and files before selecting 'Replace all child object permission entries...' and then clicked OK. This also generated the same two types of error messages (this time the C:\$Recycle.bin were affected too) as shown above by selecting Continue or Cancel respectively in the error message window.

At this point, the Microsoft technician decided that there were too many errors and a Windows 10 Fresh Start was required, so I carried it out as follows. Start > Settings > Update & Security > Recovery > Reset this PC > Get Started. Then, selected Remove all files, chose local, and set Restore preinstalled apps? to No.

Now, I attempted the fourth method [4] which was to create another local user account with administrative rights. Although from the Settings App it shows the local user account as an Administrator, we made sure it actually had Admin rights. The administrative rights were added by executing the Run Program, adding the 'netplwiz' program name to open and configuring it to an Administrator. However, this too didn't allow me to save anything into the Programs Folder in D or C drive.

Edit: I have also attempted sfc /scannow in command prompt to fix corrupted files

submitted by /u/ivanleong8
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:)

 

C drive inaccessible

Hi Paritosh,

Thank you for giving us an opportunity to assist you with the query.

Apologize for the difficulties that you're experiencing in Windows 10.

Please be assured that we will do our best to help you.

• 
  Have you logged in as an administrator?
  
• 
  Have you made any changes to the computer prior to this issue?
  

An "Access Denied" error message can occur for one or more of the following reasons:

• The folder ownership has changed.
• You do not have the appropriate permissions.
• The file is encrypted.

Before we could reset the computer, let us try the following steps, and check if it helps.

Step 1: I suggest you to follow these steps to take the ownership of the drive.

• 
  Right click on Drive C and click
  Properties.
  
• 
  Switch to Security tab, click Edit and
  Add to add your user account, if it is not listed. Assign the
  full control permission for your own account and click OK.
  
• 
  Click Advanced, switch to Ownership tab and click
  Edit button.
  
• 
  Highlight your user account and click
  Apply, and then click OK.
  

Step 2: Let us try to disable to UAC settings and check.

• 
  Press Windows key + S and type
  User account control.
  
• 
  Select Change User Account Control Settings.
  
• 
  Move the slider to Never notify and click
  Ok.
  

Refer: "Access Denied" or other errors when you access or work with files and folders in Windows

https://support.microsoft.com/en-us/kb/2623670

(Applies to Windows 10 as well).

Hope it helps.

Let us know the status, we are glad to assist you further.

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

lost access to c drive on windows 10.

Hi,

Thank you for your reply.

Try these methods and check if that helps:

Method 1:

I would suggest you to follow these steps to take the ownership of the drive.

a. Right click on
Drive C and click Properties.

b. Switch to
Security tab, click Edit and Add to add your user account, if it is not listed. Assign the
full control permission for your own account and click OK.

c. Click
Advanced, switch to Ownership tab and click
Edit button.

d. Highlight
your user account and click Apply, and then click
OK.



Method 2:

I would suggest you to disable to UAC settings and check.

a. In search
type User account control.

b. Select
Change User Account Control Settings.

c. Move the slider to
Never notify and click Ok.



Method 3:

I would suggest you to go through the article and follow the steps given. Here is the link for your reference.

"Access Denied" or other errors when accessing or working with files and folders in Windows

http://support.microsoft.com/kb/2623670

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran