Windows 10: Cortana AppCache eating SSD, 47GB and growing before my eyes.

I recently noticed a lot less space on my system drive than there should be, and confirmed something was constantly filling up space, Windirstat brought me to the folder

C:/users/user/appdata/local/packages/Microsoft.Windows.Cortana_gibberishstring/AC/AppCache/gibberishstring

...which contains 50,000 subfolders, numbered, which appear at a glance to be nigh-identical copies of .txt files with repetative strings in numerous languages. Each of these subfolders is 1.5MB. Each appears extremely similar, if not exact copies, of all the others...50,000 times.

New...seemingly identical or identicalish, and not containing any useful information AFAIK....folders are being created at a steady rate. Another 1.5MB folder, over and over....several times a minute. I'm VERY rapidly running out of space.

How do I stop this? It's getting pretty fing urgent, only 19.7GB space left, when I opened windirstat I was concerned that I only had 21.5... 51,300+ folders now.... 19.1GB...help.

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:)

 

SSD storage keeps filling up on its own

Hi Ash,

There's a possibility that the files are just hidden. As an initial troubleshooting, we suggest following the steps below on how to display hidden files that's eating space of your SSD:

• On the Search bar, type folder, and then select
  Show hidden files and folders from the search results.
• Under Advanced settings, select Show hidden files, folders, and drives,
  and then select OK.

Keep us in the loop with the result.

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator