Windows 10: Cortana broken? No longer sleeps or shutsdown pc.

I used to tell it to shutdown and put my laptop to sleep, or even restart when I was too tire and just taking a nap on my room. But now it wont do those things, it says it cant do it on my device.

I'm running 10 home 20H2 OS build 19042.685

I would appreciate any help.

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:)

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Cortana no longer search my computer

Hi Bonnie,

There may be a chance that Cortana has encountered a conflict at the time that an update was installed or can be due to a possible broken system components.

To have this issue be resolved, we suggest that you try reinstalling Cortana
using an elevated Powershell prompt. Here are the steps:

• Type Windows Powershell in the search box from
  Start. Right-click on the result and select Run as administrator.
• Copy or type this command:
  
  Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  
  
• Press Enter and close the window.
• Restart your computer.

We’re just here if you need further help.

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.