Windows 10: Cortana broken

Hey Guys and Gals,

I have a windows 10 pro system and about 2 weeks ago sfc /scannow found corruption and could not fix it.

I then ran multiple Dism commands and DISM fixed the corruption.

But now Cortana is being dumb and stops letting me type searches and displays black when I press Windows key.

But I found a temp fix for when it happens multiple times a day.
I simply end process for Cortana and then it starts working again for awhile.
Then it stops later and I repeat ending process and then it works again.

Is there a way to fix Cortana?
The Trouble shoot store apps and hanging says issue not fixed.

My OS is pretty a fresh clean install only a month or two old.

So is there a way to reset Cortana or Reinstall it without effecting my programs and/or apps?
I found some posts on this forum but wanted to be sure of the steps and if fix is the same for Windows 10 Pro retail as I have only had 10 PRo for a month or two.


Your help would be greatly appreciated.

Thanks in Advance
Fred

:)

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Cortana's Broken. Help, Please


Not sure where to tell you to start but I would suggest you check your setting and turn off any voice activation just in case it might be picking something up from the background:

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator