Windows 10: Cortana is completely missing from my computer and I can't figure it out.

I'm running Windows 10 Pro Ver1909 (osver18363.1016) and Cortana is completely missing. There are no settings references that allows me to enable it. If I do Win-S to open up search and type in Cortana a tab in the system settings called "Cortana-permissions*" show up, but when I open it it just takes me to the front page of the Windows settings. I also have a tab called "Cortana language settings*", but the same thing happens there. Just takes me to the settings app.

I have run several Powershell commands found on the Microsoft forums, but none of them works.

This has annoyed me to the extent where I actually ran a manual update and even willingly restarted my PC.

*I'm running Windows in Swedish, so I am translating here.

submitted by /u/iFarlander
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:)

 

Cortana not working

Hello Shubham,

This issue might have occurred due to corrupted/ missing system files after installing the latest update on your computer.

Provide us additional information to assist you better with this issue:

• What exactly happens when you try to access Cortana on your computer.
• What is the complete error code/ error message with this issue?

I suggest you to try the troubleshooting steps suggested from the Microsoft helps article like: Check for updates, Restart the computer, run the troubleshooter, create test user account and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Hope it helps. Get back to us with an updated status of accessing the Cortana for further assistance.

Thank you.

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.