Windows 10: cortana is not working on lockscreen since 2004 update

hi

my cortana is not working on lockscreen .

what i will do?

cortana is not working after 2004 update

:)

 

Cortana Windows 10 May 2020/2004

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are facing difficulties in accessing Cortana app after upgrading to Windows 10 2004. We’ll certainly help you to fix the issue.



In this scenario, we would suggest you to perform these steps and check.

1. Open Microsoft Store app and
   click on the three dots (…) from the right top corner.
   
2. Now select Downloads and updates from the drop down.
   
3. Click on Get updates from the right top corner.
   
4. Restart the PC and then relaunch Cortana.

Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Coratna not working in Chinese language after Windows 10 2004 build

Hi,

Thank you for writing to Microsoft Community Forums.

With the Windows 10 2004 update, there are few changes to Cortana. Cortana is decoupled from the operating system and is now a standalone app.

• Are you facing any issues with the Cortana app? If so, what is the error or message that you see?

When you say change to foreign language, if you are using English (United States), then ideally, Cortana should work as normal.

However, we would suggest you to perform these steps and check.

1. Open Microsoft Store app and
   click on the three dots (…) from the right top corner.
   
2. Now select Downloads and updates
   from the drop down.
   
3. Click on Get updates from the right top corner.
   
4. Once all the updates are installed, restart the PC and then relaunch Cortana.
   

Let us know the results. We will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator

 

Cortana not working

Hi,

Just to ensure that the settings are configured correctly, please try the steps below.

This issue may occur if location settings are not turned on for Cortana.

To turn on location settings for Cortana, I suggest you to try these steps and check if it helps.

• 
  Click on Start Button and type Location in the search.
  
• 
  Open Location Privacy Settings.
  
• 
  Under the option "choose apps that can use your location" check if Cortana is turned on.
  
• 
  If not turn on and check if it helps.
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.