Windows 10: Cortana keeps popping up, but I cannot locate cortana settings

My laptop is 2 years old, but recently cortana keeps popping up.I can't stop it.If I click on the 3 dots on cortana looking for settings, the only choices are 'sign in', 'keyboard shortcut', 'feedback' and 'about', but not settings.If I go into windows settings, there is no cortana section. Searching in windows settings for cortana returns no results.I'm not interesting in using Cortana and I want to get rid of the box popping up.Thanks,

:)

 

Cortana and Location Settings

Hi,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

This issue may occur if location settings are not turned on for Cortana.

To turn on location settings for cortana, I suggest you to try these steps and check if it helps.

• 
  Click on Start Button and type Location in the search.
  
• 
  Open Location Privacy Settings.
  
• 
  Under the option "choose apps that can use your location" check if Cortana is turned on.
  
• 
  If not turn on and check if it helps.
  

Also suggest you to check if similar issue persists on another user account.



Create another administrator user account by referring to

Set up accounts on Windows 10 article.



The corrupted user profile does not function normally such as not launching
Start menu, Cortana, Search bar, Store and other
Windows applications. In such cases creating a new profile and checking for the same will help in identifying if the is specific to corrupted user profile or the OS.



Write to us with the status of the issue on the same post for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Cortana and Location settings


Have a look at the location settings and make sure they are turned ON. Further down the screen shown below you will find all the Apps listed that use Location and you can select whether or not you want Location allowed for that App.

 

Cortana not working

Hi,

Just to ensure that the settings are configured correctly, please try the steps below.

This issue may occur if location settings are not turned on for Cortana.

To turn on location settings for Cortana, I suggest you to try these steps and check if it helps.

• 
  Click on Start Button and type Location in the search.
  
• 
  Open Location Privacy Settings.
  
• 
  Under the option "choose apps that can use your location" check if Cortana is turned on.
  
• 
  If not turn on and check if it helps.
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.