Windows 10: Cortana: My W10 with 1709 stopped getting Android notifications

Discus and support Cortana: My W10 with 1709 stopped getting Android notifications in Windows 10 Software and Apps to solve the problem; Problem: After updating from Creators update > 1709 my Windows 10 Cortana stopped receiving defined notifications from my Android phone My setup:... Discussion in 'Windows 10 Software and Apps' started by tjsuominen, Nov 23, 2017.

  1. Cortana: My W10 with 1709 stopped getting Android notifications


    Problem:
    After updating from Creators update > 1709 my Windows 10 Cortana stopped receiving defined notifications from my Android phone

    My setup:
    - Latest Windows 10 (1709) update
    - One+5 Android phone with Cortana Assistant (with latest version 2.9.9)


    Cortana is configured correctly on my phone (needed accesses granted) and user is the same Microsoft account than on my W10. On my W10 I have also defined/connected OnePlus ONEPLUS A5000 in Settings > Phone. On W10 Cortana, Manage notifications Mobile device is ON and I have selected a few notifications to receive (e.g. missed calls, low bat, a few app notifications). However NONE are coming to my Action Center on W10.

    This worked like a charm PRIOR to 1709 update... Has this been temporarily disabled on W10 or ...? Any hints / tips?

    And yes, I have un-installed and re-installed Cortana on my phone too.

    Appreciated!

    //Timo

    :)
     
    tjsuominen, Nov 23, 2017
    #1

  2. Cortana (W10 1709) stopped getting Android notifications

    Problem:

    After updating from Creators update > 1709, Windows 10 Cortana stopped receiving defined notifications from my Android phone. Cortana works properly otherwise.

    My setup:

    - Latest Windows 10 (1709) with update(s)

    - One+5 Android phone with Cortana Assistant (with latest version 2.9.9)

    Cortana is configured correctly on my phone (e.g. all needed accesses granted) and Cortana user is the same Microsoft account than on my W10. On my W10 I have also defined/connected OnePlus ONEPLUS A5000 in Settings > Phone. On W10 Cortana, Manage notifications
    Mobile device is ON and I have selected a few notifications to receive (e.g. missed calls, low bat, a few app notifications). However NONE are coming to my Action Center on W10 when expected.

    This worked like a charm PRIOR to 1709 update... Has this been temporarily disabled on W10 or ...? Any hints / tips?

    And yes, I have un-installed and re-installed Cortana on my phone too.

    Appreciated!

    //Timo
     
    T Suominen, Nov 23, 2017
    #2
  3. Cortana (W10 1709) stopped getting Android notifications

    Hello,

    Since the issue with Cortana on your Android device started when you updated your PC to Windows version 1709 or the Fall Creators Update, we suggest that you restore from a system restore point. This option takes your PC back to an earlier point in time,
    called a system restore point. Restore points are generated when you install a new app, driver, or Windows update. This won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. Follow the steps
    below to restore from a system restore point:

    • Select the Start button, type control panel
      and then choose it from the list of results.
    • Search Control Panel for Recovery.
    • Select Recovery > Open System Restore > Next.
    • Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

    Once done, check if you're able to get notifications on your Android device.

    Update us on how it goes.
     
    Jennifer Bri, Nov 23, 2017
    #3
  4. Cortana: My W10 with 1709 stopped getting Android notifications

    Pursued after this also on Microsoft forums...
     
    tjsuominen, Nov 26, 2017
    #4
  5. Still no luck on getting any idea why the notifications have stopped and how to fix that (if possible). Tried so far:

    - un-installed / re-installed Cortana for Android
    - re-connected my account
    - double-triple checked settings (both on Windows 10 & Cortana for Android)

    Clueless...
     
    tjsuominen, Dec 19, 2017
    #5
  6. Started to work again with Cortana version 2.9.12 on my 1+5 with Android 8.0. Must have been a sw glitch somewhere.
     
    tjsuominen, Apr 5, 2018
    #6
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Cortana: My W10 with 1709 stopped getting Android notifications

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