Windows 10: Cortana shuts off before I can get my question out.

So when I say hey Cortana she comes up but immediately shuts down before I can even ask a question. I'm not sure what to try to get her back to answering my questions.

:)

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

cortana question

Hi,



Thank you for posting your query on Microsoft Community.



Please try below methods and check if it helps.



Method
1: I suggest you to try to turn Cortana off and then try turning it on back and check if issue persists. Refer to the steps below to turn Off and On Cortana:

• 
  Open Cortana.
  
• 
  Click the hamburger button in the top left of the window.
  
• 
  Go to Settings and click on off.
  
• 
  Follow the same steps to turn it on.
  
• 
  Check if issue persists.
  

Method
2: Try to run Microsoft Account trouble shooter and check if it helps.



Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab



Hope this helps. Please reply if you need further assistance.



Thank you.

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.