Windows 10: Cortana stopped detecting devices from SmartThings since last silent Cortana update

Discus and support Cortana stopped detecting devices from SmartThings since last silent Cortana update in Cortana to solve the problem; Hello, I have been using Windows 10 - Cortana with my only SmartThings location / Hub v2 for several months. Current windows version: 1809 17763.253... Discussion in 'Cortana' started by Hrvoje Kusulja, Jan 27, 2019.

  1. Cortana stopped detecting devices from SmartThings since last silent Cortana update


    Hello,

    I have been using Windows 10 - Cortana with my only SmartThings location / Hub v2 for several months.

    Current windows version: 1809 17763.253



    Recently, Cortana started saying there are no devices that it can control. If you go to settings, I see all is connected, but no devices are appearing.

    Tried to disconnect ST from Cortana, and in ST app remove Microsoft, and reconnect again. All connected again, no error. But still Cortana does not see any my ST devices.
    I have several ST bulbs which I used to control with Cortana/voice, but now I can't anymore.

    P.S. It looks like some update with "scenes" from Cortana side that I did not notice before.
    https://www.onmsft.com/news/microsoft-quietly-adds-new-rules-and-scenes-smart-home-features-for-cortana

    Anyhow, Cortana with SmartThings does not detect any ST devices now for several days.
    Any idea?

    :)
     
    Hrvoje Kusulja, Jan 27, 2019
    #1

  2. Cortana connect with SmartThings not working

    Yes, SmartThings stopped supporting W10 Mobile app end of June 2017. However, the app still works for me on my Lumia 735 phone and is my primary tool for controlling my devices. Also, Cortana still lists SmartThings in Connected Home but gets stuck with
    waiting. MS should then simply not have included SmartThings in the Connected Home listing and support should be aware of whether or not SmartThings is supported by Connected Home. Since that is the real problem we have this unnecessary
    back and forth due to mediocre support capability.
     
    HansSeehase, Jan 27, 2019
    #2
  3. Cortana Connected Home with SmartThings

    I have my sensors named a certain way in SmartThings, and would really like Cortana's integration with it to be better.

    I wish there was a way to "map" my existing devices on SmartThings to names Cortana can recognize. I don't want to rename my devices on SmartThings.

    Currently, the only control in SmartThings is to enable/disable "Allow Microsoft to control your devices"

    In Cortana, all I can do is Connect/Disconnect SmartThings.
     
    Carlo A. Mendoza, Jan 27, 2019
    #3
  4. Cortana stopped detecting devices from SmartThings since last silent Cortana update

    Cortana connect with SmartThings not working

    Hi Hans,

    Software incompatibility or broken system files are some of the possible causes why you are experiencing an issue with integrating Cortana to another feature. For us to provide an effective resolution, we would need you to answer the following questions:

    • Which build and edition of Windows 10 is installed on your device?
    • What is the make and model of your Windows Phone?
    • Have you made any changes to your phone and computer before this issue occurred?

    In the meantime, we suggest that you troubleshoot problems with Cortana. You can also
    read this discussion about Cortana Connected Home with SmartThings for your
    future reference.

    We are looking forward to your response.
     
    Darleen Pen, Jan 27, 2019
    #4
Thema:

Cortana stopped detecting devices from SmartThings since last silent Cortana update

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