Windows 10: Cortana wont open programs anymore

Windows 10 home version 1909. All of a sudden Cortana won't open programs it used to. When I ask her to open something I get a "Something went wrong, Please try again later". It used to work fine. She'll do some things but opening programs she used to just doesnt work anymore.

:)

 

Cortana won't open programs

Hi,

To assist you better, kindly provide us more details by answering the following questions:

• Are you trying to use Voice command to open programs in Cortana?
  
• Are you getting any error messages when trying to use Cortana? If so, kindly provide us the exact error message.
  
• Have you tried searching the program by typing it manually from Cortana?
  
• What specific troubleshooting steps have you tried so far?

We look forward to your response.

 

Cortana won't open programs

Hi,

There's a possibility that a software conflict occurs when trying to open a program using Cortana. Since you've already tried the solutions above, we recommend that you reinstall Cortana as an additional troubleshooting. To do this follow the steps below:

• Open an elevated Command Prompt window by typing cmd in the search bar, then right-click and choose
  Run as administrator.
• Type start powershell, then press Enter.
• Run this command, then press Enter: Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
• Restart your computer.

Let us know if your concern has been resolved.

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator