Windows 10: Cortana

Discus and support Cortana in Windows 10 Software and Apps to solve the problem; Cortana stopped working in task bar and start menu. Search still works in file explorer. 80586 Discussion in 'Windows 10 Software and Apps' started by Clint, Mar 29, 2017.

  1. Clint Win User

    Cortana


    Cortana stopped working in task bar and start menu. Search still works in file explorer.

    :)
     
    Clint, Mar 29, 2017
    #1

  2. "Stopcode -- WHEA uncorrectabel Error"

    I no longer have this problem. However, when I do the update it renders my graphics card useless so now I boot from my floppy drive and don't update at all.
     
    PMS CORTANA, Mar 29, 2017
    #2
  3. 1709 Bluescreens & video problems

    I was just letting the process work itself out as reinstall/recovery didn't help and eventually it would let me sign in. A few days ago while I was typing away, my screen had a mind of its' own and just went extra wide screen and removed my dual screen
    ability. Now my videos don't play in FB and can't get out of this widescreen. I've again tried Recovery to no avail. There have been several updates since the blue screen error. I went out and looked at my devices and now it must has Basic Display Driver instead
    of the Dell driver that was there before. It no longer recognizes it. I have done recovery and it worked for a few minutes but again reverts back to this Basic Driver. How can it do this? I also no longer have a Sleep function on my shutdown menu, just Restart
    or Shut Down. I have done Reset already and had to reinstall several of my apps. This continues to get worse. Everything else is working fine. I have no other screen issues.
     
    PMS CORTANA, Mar 29, 2017
    #3
  4. spunk Win User

    Cortana

    spunk, Mar 29, 2017
    #4
  5. Clint Win User
    Clint, Mar 30, 2017
    #5
  6. dalchina New Member
    In which way does it not work?
    a. Does it no longer respond to 'Hey Cortana'?
    b. Does it not respond to e.g. Windows key + S?
    c. Does nothing happen if you type something in the search box?
    d. Does the search box no longer appear?
    e. Something else?

    Various possibilities:

    a. Try a system restore point if you have one, and if it works(!)
    b. See
    Enable or Disable Cortana in Windows 10 - Windows 10 Apps Features Tutorials
    c. See
    Hide or Show Search Box or Cortana Icon on Taskbar in Windows 10 - Windows 10 Customization Tutorials
    d. See
    Reinstall and Re-register Apps in Windows 8 and 10 - Windows 10 Performance Maintenance Tutorials
    and find Cortana, observing the instructions at the top of the section.
     
    dalchina, Mar 30, 2017
    #6
  7. Clint Win User
    Thanks dalchina. d. The search box no longer appears. I don't have a system restore point. I have done b.,c.,and d. I have also done sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth. I have also done a in-place reinstall Windows 10. Still not there.
     
    Clint, Mar 30, 2017
    #7
  8. Cortana

    So the problem is, that the search box is not there?

    Cortana search can be enabled with the first 2 keys (the rest was mentioned before):
    Code: reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Search" /v "BingSearchEnabled" /t REG_DWORD /d "1" /f reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Search" /v "CortanaEnabled" /t REG_DWORD /d "1" /f reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Search" /v "SearchboxTaskbarMode" /t REG_DWORD /d "2" /f reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Search" /v "AllowCortana" /t REG_DWORD /d "1" /f reg add "HKLM\Software\Policies\Microsoft\Windows\Windows Search" /v "AllowCortana" /t REG_DWORD /d "1" /f taskkill /im explorer.exe /f & explorer.exe[/quote] http://www.thewindowsclub.com/cortan...-in-windows-10

    But if you can not enable search box, you might want to check Windows Search's group policies.

     
    TairikuOkami, Mar 30, 2017
    #8
  9. Clint Win User
    http://www.thewindowsclub.com/cortan...-in-windows-10

    But if you can not enable search box, you might want to check Windows Search's group policies.[/quote] Cortana is enabled in Group Policies. I just found out that the Store App is not working either.
     
    Clint, Mar 30, 2017
    #9
  10. dalchina New Member
    Your most straightforward approach is an in-place upgrade repair install.
    You could spend time trying to fix this, or just go for it.

    Precede it with this in case sthg has happened to your file system:

    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    An In-place upgrade repair install will fix many things, but not those where the settings are not changed by the procedure.

    For this you need an installation medium with the same base build as you have installed, and x64 if you have a 64 bits OS, else x86 (32 bits).

    You should also make sure there's at least 500Mb of unallocated space on your system disk.

    Recommendation:
    Before you perform the following major repair procedure, do create a disk image (see below).

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Installation Upgrade Tutorials
    - this includes a link from which you can obtain a Windows 10 iso file (" download a Windows 10 ISO"), or create a Win 10 bootable medium.

    I would recommend creating the bootable medium, as this can be used
    - for any future in-place upgrade repair install
    - to boot from and use its recovery options should Windows become unbootable.
    - to clean install Windows

    This will refresh Windows, after the manner of a Windows installation.
    - all/most associations will be unchanged
    - all your programs will be left installed
    - However: if you have installed some on a 2nd drive, these must be uninstalled or reinstalled on C: - else you will get an error message that you can not keep my apps because they arein an unsupported directory.
    - no personal data should be affected
    - you will lose any custom fonts
    - you will lose any customised system icons
    - you may need to re-establish your Wi-Fi connection
    - you will need to redo Windows updates subsequent to the build you have used for the repair install
    - Windows.old will be created
    - system restore will be turned off- you should turn it on again and I recommend you manually schedule a daily restore point.
    - you will need to redo any language downloads including the display language if you changed that)
    - inactive title bar colouring (if used) will be reset to default
    - if Qttabbar is installed, you need to re-enable it in explorer (Options, check Qttabbar)
    This is one of the better features of Win10: as each major build comes out, that's your updated reference build, and as updates are mostly cumulative, there will be few to do.


    Please consider using disk imaging regularly. It's a brilliant way to
    - preserve your system (and your sanity)
    - back up your data
    - restore your system to a previously working state in a relatively short time

    Recommended: Macrium Reflect (free/commercial) + boot disk/device + large enough external storage medium.
     
    dalchina, Mar 30, 2017
    #10
  11. Clint Win User
    @dalchina
    From my post #5
    It will work if I log in as Administrator.
    I have not done chkdsk C: /F. Can you run that on a SSD?
     
    Clint, Mar 31, 2017
    #11
  12. dalchina New Member
    Hi, ok, didn't read back through the whole thing, sorry.
    Yes, you can run that on an SSD- it's a check on the integrity of the file system, whatever technology is used to store the data. References within a file system can be corrupted one way or another whatever the underlying technology, although some causes may differ.

    Now you add that information, it's clearer what may be going on.

    Sounds more like a registry corruption or permissions issue then, or a corrupt user account.
    That could explain why an in-place upgrade repair install does not correct it.

    So if you create a new standard user account, do Cortana and the Store work then?
    I.e. is it perhaps that your user account is corrupt?

    And do both the Store and Cortana work when logged in as admin?
     
    dalchina, Mar 31, 2017
    #12
  13. Clint Win User

    Cortana

    @dalchina
    How do you repair a corrupt user account?

    @ dalchina
    Only Cortana works.
     
    Clint, Mar 31, 2017
    #13
  14. dalchina New Member
    - system restore (but you don't have any restore points)
    - restore a disk or system image (but you don't have those)
    - create a new user profile and transfer data to that, and configure programs to start up appropriately in that, and delete the old one.

    But.. you say the Store isn't working at all, in any account, whilst Cortana works only in your admin account.

    Can you try creating a new user for test purposes, and advise if both work in that?

    And you can try
    Windows Store Apps Troubleshooter - Run in Windows 10 - Windows 10 Performance Maintenance Tutorials
    Store - Re-register in Windows 10 - Windows 10 Performance Maintenance Tutorials
    Clear and Reset Store Cache in Windows 10 - Windows 10 Performance Maintenance Tutorials

    However, I suspect you may be heading for a clean install.
    Do you have full data backups?
     
    dalchina, Mar 31, 2017
    #14
  15. Clint Win User
    .

    This is why Store won't open in Admin.

    Cortana [​IMG]
     
    Clint, Apr 1, 2017
    #15
Thema:

Cortana

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