Windows 10: Cortana's frozen or dead on main user profile. Not language issue.

Discus and support Cortana's frozen or dead on main user profile. Not language issue. in Windows 10 Software and Apps to solve the problem; *Eek Build 10240. On my main user profile Cortana is just unresponsive. The first night she was working fine now she sits in the task-bar, but it shows... Discussion in 'Windows 10 Software and Apps' started by Anonymous7x7, Jul 27, 2015.

  1. Cortana's frozen or dead on main user profile. Not language issue.


    *Eek Build 10240. On my main user profile Cortana is just unresponsive. The first night she was working fine now she sits in the task-bar, but it shows no mic option and it shows Search the web and Windows, instead of Ask me anything. Neither does the live tile do anything or respond when left-clicked, it just wont open. Lastly when I go into settings and get to the Cortana & Search settings and click the option it brings me back to the initial page of the settings instead. Inside of my task-bar when I right-click its supposed to have a Cortana section where you can hide, show Cortana icon, or show search box. Instead the menu is labeled Search to get to those options. It says show search icon instead of Cortana. Its like she is gone and no trace.

    I suspect something may have broke in the registry. I've tried Powershell > Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocati
    on)\AppXManifest.xml"} and it fixes tile and start menu issues, but not Cortana.

    I also tried an elevated cmd and ran gpedit.msc Computer Configuration>Administrative Template>Windows Components>Search> and enabled Allow Cortana and Allow search and Cortana to use location. Initially they were off. Enabling them and rebooting didn't make a difference to anything though.

    Cortana works fine in my other user profiles. Here I can compare with screenshots.

    Primary profile

    Cortana's frozen or dead on main user profile. Not language issue. [​IMG]


    Secondary profile

    Cortana's frozen or dead on main user profile. Not language issue. [​IMG]


    Also notice the difference in the actual bar. No mic and no Ask me anything. Unresponsive when clicked. Any suggestions?

    :)
     
    Anonymous7x7, Jul 27, 2015
    #1

  2. Unable to set speech lanuage to English (UK) on Windows 10.

    Hi,



    Please reply, did you change Country & region and Language to UK and check if the issue persists?



    If you have tried setting Country & region and
    Language to UK and facing the above issue, check if similar issue persists on another user account.
    This is only to check if the issue is specific to user profile or the OS installed on the computer. Refer to
    Set up accounts article to create a new Microsoft user account on the computer.



    The corrupted user profile does not function normally such as not launching
    Start menu, Cortana, Search bar, Store and other
    Windows applications. In such cases creating a new profile and checking for the same will help in identifying if the is specific to corrupted user profile or the OS.



    Write to us with the status of setting English (UK) language on the computer for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jul 27, 2015
    #2
  3. Problem in using Hebrew language with second User account on Windows 10

    Hello Liron,

    We understand your concern in this regard. Let us know few things to analyze the issue.

    • You mean to say, it is working fine with Main User Profile?
    • Did you try changing Hebrew language as default language?
    • If yes did you try removing and reading it?
    Give us these details to assist you better.
     
    Yashwanth Kotakuri, Jul 27, 2015
    #3
Thema:

Cortana's frozen or dead on main user profile. Not language issue.

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