Windows 10: Could anyone help? My computer is frozen on this screen. I’m able to restart but it gets...

Discus and support Could anyone help? My computer is frozen on this screen. I’m able to restart but it gets... in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/Rfedobuns [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/Rfedobuns, Dec 2, 2020.

  1. /U/RFEDOBUNS
    /u/Rfedobuns Win User

    Could anyone help? My computer is frozen on this screen. I’m able to restart but it gets...

    /u/Rfedobuns, Dec 2, 2020
    #1
  2. JESRAEL BOR
    Jesrael Bor Win User

    Frozen Computer

    Hi Cindy,

    In order for us to help you with your frozen computer, kindly answer the following questions:

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post and we appreciate your response.

    Regards.
     
    Jesrael Bor, Dec 2, 2020
    #2
  3. JESRAEL BOR
    Jesrael Bor Win User
    Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Dec 2, 2020
    #3
  4. SWAT354
    swat354 Win User

    Could anyone help? My computer is frozen on this screen. I’m able to restart but it gets...

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Dec 2, 2020
    #4
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Could anyone help? My computer is frozen on this screen. I’m able to restart but it gets...

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