Windows 10: Could not able to print

Hi


Am trying to print file from my laptop through wireless connectivity. Print command is going to print and no content is getting printed on paper. Just paper is getting ejected from printer . Please help me to fix this problem

:)

 

Print Failure (not able to print suddenly)

• Yes
• No
• Brother MFC- J430W
• Yes
• Yes

I can print a test page from the devices page "Windows Printer Test Page" but not from any other file or Document as I used to do.

The print page comes up with the correct printer etc but when I press "print" the printer does not have any information in the document queue

• 
  

 

Print Failure (not able to print suddenly)

Hello Simon,

To get a better understanding on the issue, can you share the below information?

• 
  Were you able to print in the first place?
  
• 
  Do you get any error message?
  
• 
  What is the make and model of the printer?
  
• 
  Have you installed the drivers properly?
  
• 
  Have you tried any troubleshooting steps so far?
  

Get back to us, we’ll be glad to assist.

 

Microsoft Edge "Print Email" not working

Hi,

Thank you for posting back.

I suggest you to make sure that you made the following settings and check if you are able to print.

Step 1:

• 
  Open MS Edge and click on more actions [...]
  
• 
  Click on Settings and select
  Print.
  
• 
  Choose your printer from the list and check if you are able to print.
  

Step 2:

• 
  Press Windows key and type
  Control Panel.
  
• 
  Click on view by and select large icons.
  
• 
  Open Devices and printers.
  
• 
  Right click on your printer and select set a default printer.
  

Keep us posted with the status of the issue to assist you further.

Thank you.