Windows 10: Could not connect to SENS and then restarts

Hi!


I have a windows 10 system that receives "Windows could not connect to SENS, please contact your system administrator." Then another message says, "windows had an issue and will restart in one minute" and then restarts. The error box only has an "ok" to click, and once you click ok, the system restarts. The whole system keeps restarting regardless of whether I log in or not.


I get about a minute on the desktop before it restarts. Any help would be appreciated.


Thanks!

:)

 

SENS connection and constant reboot

started out with inability to connect to SENS and constant rebooting. Can’t get anywhere to address per previous suggestions bc i cant log into/onto my microsoft acct! Know the password, verified on different device, changed it anyway and still can’t
log on to try to fix!!

 

Windows cannot connect to the SENS service

In safe mode there is no auto restart/SENS problem

 

Could not Connect to SENS and then shuts down

Hello Tyrell,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?
• Are you using any 3rd party antivirus software?

Meanwhile, let's troubleshoot the issue by performing the steps below:

Method 1: Restart the System Event Notification Service (SENS)

1. Press Windows key + R, then type in services.msc and press
Enter.

2. If prompted, click on Continue in the UAC prompt, or provide the administrator password to proceed.

3. In the Services window, locate theSystem Event Notification Service.

4. Right-click on it and click on Restart.

Method 2: Run the System File Checker tool

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

1. Select Start , and in the search box, enter
Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select
Run as administrator.

2. Enter sfc /scannow (note the space between "sfc" and "/").

We look forward to your response.

Regards.